Job Responsibilities

• Lead requirement analysis for clients' commercial excellence products, deeply understand client business pain points and industry characteristics, customize solutions, and drive business growth. 
• Oversee product design and full lifecycle management, including requirement research, prototype development, feature iteration, and user experience optimization. 
• Manage project implementation as a project manager (PM), coordinate cross-departmental resources, and ensure delivery quality and timelines. 
• Conduct product demonstrations, solution presentations, and pre-sales support for clients, leading technical proposal development and commercial negotiations. 
• Gain a deep understanding of customer businesses, uncover customer needs, and provide customized solutions. Maintain customer relationships to enhance customer satisfaction and loyalty.
• Design and drive client digital transformation roadmaps, delivering end-to-end solutions aligned with commercial excellence goals (e.g., sales efficiency improvement, supply chain optimization). 
• Lead user acceptance testing (UAT), develop test plans and cases, and ensure product functionality meets client requirements. 
• Collaborate with technical teams (onshore and offshore) to complete product development and deployment, managing project risks and change control. 
• Optimize client decision-making models through financial and operational data analysis to enhance commercial performance. 
• Continuously track client feedback to drive product iteration and service quality improvements. 

Requirements

• Bachelor's degree or above, preferably in marketing, business, life sciences, or related fields.
• 8 years or more of commercial excellence plus digital experience, preferably in Digital Operation solutions in Pharm industry.
• Solid knowledge of Both SFE and omnichannel solutions
• Familiarity with the technology solutions sales process and excellent sales and negotiation skills.
• Strong market analysis and customer needs identification capabilities.
• Good communication skills and teamwork spirit to collaborate effectively with different departments.
• Ability to adapt to a fast-paced work environment and strong stress management skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com