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Job Description

Client Service Analyst

Jakarta, Indonesia Full time R1474560

Indonesia

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Job Description

Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions
• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyzes and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.

Qualifications

• Fresh Graduate / 1-2 years as Data Analyst/Science

• Exposure in Consumer Health/ Pharma Industry is highly preferrable

• Ex market research agency is a plus

• Experience in Data Analytics , working with Data in Excel and creating presentation in Powerpoint with good communication skill in English is a must

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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