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Scrum Master

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Primary Location: Rosemont, Illinois, United States Full time R1305507

Job description

As a Scrum Master, you will work with DMD’s Product Development Scrum teams and internal stakeholders to develop software applications and products from concept to deployment. You will help the development teams perform at their highest level while maintaining adherence to the established Agile/Scrum methodologies. Your primary objectives are to support, motivate and coach our high-performing development teams as they deliver truly cutting-edge products for some of the largest healthcare industry clients in the country.

DMD is looking for someone who enjoys working in a highly collaborative organization that values quality and shared interaction. Our ideal candidate comes equipped with an impressive set of tools:

A full understanding of agile methodology and practical experience using Scrum framework
Experience with the fundamentals of iterative and incremental development
The ability to encourage, support, and guide continuous improvement of the teams and agile processes
Respect for the importance of individuals and interactions over processes and tools
Honesty, transparency and the ability to inspect and adapt

Job Duties/Responsibilities 

Act as a “leader who serves” for your development team members
Promote and nurture team creativity and efficiency
Ensure each Scrum team member has the resources and information needed for success
Remove impediments for your team members and shield them from external interference
Execute the Scrum framework and supporting processes
Proactively coach team members on Scrum and agile best practices
Facilitate Sprint Planning, Backlog Refinement, Sprint Review, Retrospectives and Daily Scrum (Stand Ups)
Support Product Owners in short and long term release planning 
Support Product Owners in maintaining a healthy Product Backlog
Consistently deliver established team reporting and guidance metrics
Facilitate organizational transparency via communication on scope, goals, milestones, risk, and critical issues
Enable collaboration and cooperation across teams by encouraging cross-training and team support 
Maintain clarity and enforcement of “Definition of Done” 
Research and stay informed of innovative ways to keep the team engaged, organized and focused; offer suggestions of ways to improve the processes or tools used for team collaboration
Develop close working relationships with all levels of product development

Education, Experience, Licenses/Certifications

BA degree with a specialty in communication, project management or equivalent work experience 
Minimally a Scrum Master Certification (CSM, PSM-1) 
3+ year experience as Scrum Master in a Scrum or SAFe environment
Additional Preferred Experience

JIRA/AHA!/Confluence proficiency 
Scrum experience with distributed/remote teams 
Excellent written and verbal communication skills
Strong technical, process and problem-solving proficiency
A solid grasp of project management basic

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

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