Skip to main content

Not ready to apply? Join our Global Talent Network.

Job Description

Product Support Specialist - Healthcare

Apply Now
Riyadh, Saudi Arabia| Saudi Arabia Full time R1393228

Job description

Product support specialist - Healthcare

The product support specialist provides technical software support to healthcare professionals and patients who use IQVIA’s healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity.

Job responsibilities

  • Working with technical specialist to install IQVIA software
  • Configuring IQVIA software modules and features
  • Smoke test the releases in UAT where necessary
  • Providing training and guidance on how to use software to end users
  • Troubleshooting software and integration related issues reported by the client
  • Escalating issues to the appropriate teams
  • Keeping up-to-date on the latest software releases

Candidate requirements:

  • A strong understanding of healthcare software
  • Prior experience in supporting systems integration with HL7 a big plus
  • Excellent customer service skills
  • Native Arabic speaker

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

Apply Now


Learn About How We Work

Similar Jobs

See More Jobs

Join our Global Talent Network

Let’s stay connected. Join our Global Talent Network to receive alerts when new opportunities become available that match your career ambitions.

Join our network

Fortune World's Most Admired Company 2022
AI Breakthrough Award 2023
HTDA 2022
Brandon Hall Group
Leadership Silver
Brandon Hall Group
ABA23 Bronze Winner
IDC MarketScape
Pharma Voice 100
HBA - Health Businesswomen's Association
Universum China Emblem 2023
LinkedIn UK top companies
Oxford Internship Office Partner 2022
ADCM Award
Bronze - 2021 Stevie Winner - American Business Awards
Flex Jobs 2021 Top 100 Remote Work Company to Watch
Forbes America best management consulting firms
CRO Leadership Award 2020