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TMF Operations Manager

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Primary Location: Reading, Berkshire, United Kingdom Full time R1318539

Job description

The Role:

  • Perform quality review of study TMFs focusing on TMF health indicators
  • Review data/reports to identify and highlight trending deficient areas, plan the prioritization and contact study teams
  • Respond to request for review of study’s TMF process related plans:
  • Act as liaison for TMF transfers
  • Address or triage study team TMF related questions
  • Arrange kick off calls for study start up and closure, and facilitate ad hoc meetings with study manager/team
  • Follow up on trending areas to establish and report back root cause
  • Contribute to audit/inspection needs as directed by TMF Ops Snr Mgr/Dir
  • Escalate non resolution of risky areas as relates to TMFs
  • Development and provision of monthly TMF health indicator-based dashboards to study teams and clinical program leads
  • Participate in review of TMF process and/or Veeva eTMF system enhancement
  • Feedback with ideas on the training roll-out


  • 4 + years TMF experience
  • Ability to create dashboards
  • Proficient in data analytics
  • Analyze data and think critically to inform on trends and determine solutions
  • Understand TMF needs throughout the lifecycle of a clinical study
  • Use and navigate an electronic TMF
  • Track status of own/process area deliverables
  • Translate business needs into TMF process requirements

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

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