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Data Operations Lead, CTP (remote - Europe)

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Primary Location: Reading, Berkshire, United Kingdom Additonal Locations: Barcelona, Spain,ESP; Dublin, Ireland,IRL; London, United Kingdom,GBR; Madrid, Spain,ESP; Sofia, Bulgaria,BGR; Warsaw, Poland,POL Full time R1290070

Job description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.

We are looking for a Data Operations Lead to be part of the Data Centre of Excellence, Clinical Trial Payments in IQVIA.

Job Summary

This position assists in managing EDC implementation for contracts with CRO’s, clinical sites, clients and investigators. This position receives incoming enrollment data, conducts data review, and completes necessary edits, management of the visit payment process for all assigned clinical trials and ensuring site satisfaction. Sr. Data Operations Associate functions as a subject matter expert for site service team members.

Summary of Essential Job Functions:

  • Acts as escalation point for open issues from the site.

  • Understands requirements for data cleansing and integration.

  • Understands customer’s data requirements and works to insure timely processing of clean data files.

  • Responsible for processing data for new and transition studies.

  • Identify and communicate opportunities for process improvement to the immediate supervisor.

  • Understands and applies quality standards for all integration projects.

  • Reconciles monthly/quarterly files for accuracy, identifies, reports and addresses any exceptions.

  • Responsible for ensuring receipt and reconciliation of all data files.

  • Understands SSAE 16 compliance and ensures compliance as appropriate

  • Assist in establishing study EDC data structure to ensure integrity.

  • Responsible for data integrity of contract terms as it is entered into designated systems in accordance with project requirements.

  • Site close out reconciliation upon study close out.

  • Manages ongoing edits and updates of applicable site specific information in database for accurate aggregate spend reporting.

  • Assist in the preparation of project status reports that are reviewed with the client during project team meetings.

  • Other duties as assigned.

This position does not have any supervisory responsibilities.

Experience Requirements:

  • Bachelor’s Degree in Finance or Business Accounting or related field or relevant experience.

  • Working knowledge of accounting applications for invoicing and accounts payable.

  • Prior experience at a biotechnology company, CRO, pharmaceutical company or other organization supporting research activities in a financial or data management / analysis capacity is preferred.

  • Prior data validation experience.

  • Previous client service experience.

Skill Requirements

  • Must be customer focused and have excellent interpersonal, written and oral communication skills.

  • High energy, self-starter with the ability to work in a team environment as well as independently.

  • Able to think independently, and to analyze and solve problems creatively

  • Strong time management and planning skills.

  • Detail oriented, analytical and the ability to meet aggressive deadlines.

  • Comfortable working in a global company environment.

  • Strong PC skills (i.e. Microsoft Office, Google, MS Project, SAP-Business One).

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

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