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Verification and Release Manager

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Primary Location: Plymouth Meeting, Pennsylvania, United States Additonal Locations: Parsippany, NJ Full time R1216901

Job description

The Verification and Release Manager is responsible for managing a team of analysts, both offshore and onshore who are responsible for the verification and delivery of the CDH offerings (Sub-national, Patient, FIA/LAAD, OneKey). The position requires creating and maintaining monthly delivery metrics for all offerings, reporting any issues to senior leadership, and initiating process improvements when needed. The ability to lead cross-functional teams is necessary to drive internal projects and create efficiencies for the team. Must be able to consult to internal teams on delivery and verification methods. The role requires broad knowledge of all offerings and the individual is considered a delivery and QC expert internally.

Responsibilities

  • Manages a team of client service professionals, providing regular guidance and direction to team, individually and as a group, on career growth & development, knowledge acquisition, technical training, goals & objectives
  • Manage the delivery for IQVIA data assets (DDD, XPO, XPD, NPAMD, FIA, LAAD, OneKey)
  • Resolves delivery issues
  • Lead weekly/monthly meetings with team members
  • Provide insight to internal teams on delivery and QC methods
  • Ensure ISO standards are being met and must be able to effectively present the process flow to auditors
  • Resolve delivery issues and provide resolution
  • Create/maintain key performance indicators for all product offerings
  • Ensure governance standards are being met by the offshore team
  • Drive efficiencies for the team by leading innovation projects
  • Update training materials and provide training for multiple internal teams on QC and delivery
  • Proactively inform the team of potential data variables such as restatements or data enhancements and how these changes will affect the PEV reports
  • Develops detailed documentation
  • Verification and release communication to the Client Service Team
  • Seeks and implements new automation & efficiency methods

Qualifications

  • Bachelor’s degree or equivalent experience with minimum 4-6 years related work experience
  • Management skills including a strong focus on team building
  • Requires broad knowledge to lead teams
  • Understanding and experience working with IQVIA data (DDD, XPO, XPD, NPAMD, FIA, LAAD, Onekey)
  • Strong business judgement and decision-making skills
  • Excellent presentation and communication skills, both oral and written
  • Must be able to engage with varying group settings, including senior leadership
  • Ability to communicate effectively within various levels of the organization
  • Complex problem-solving skills, data analytics aptitude, ability to effectively communicate & visualize trends & conclusions from large sets of data
  • Attention to detail and ability to work simultaneously on multiple priorities
  • Consultative skills
  • Excellent time management skills
  • Ability to understand complex concepts, and processes
  • Proficiency in PC applications and MS Office Suite; especially Excel VLOOKUP and PowerPivot functionality

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

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