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Consultant - Patient Experience Solutions - Multiple Locations

Location: London, United Kingdom; Amsterdam, Netherlands; Barcelona, Spain; Basel, Switzerland; Madrid, Spain; Milan, Italy; Reading, United Kingdom

Build a rewarding career in life sciences consulting and forge your own path. Partner with collaborative teams and leaders across unique projects and geographies, delivering innovative solutions to the most complex healthcare problems along the way. Working at IQVIA means changing outcomes for patients one data set, product offering, and innovative solution at a time.

As a Consultant at IQVIA, you'll have the opportunity to grow your career and explore opportunities in brand and integrated research solutions, go-to-market strategy, commercial excellence, real world data, financial investor consulting, and more.

  • Full Time
  • Level: Entry-level, Mid-level, Senior-level
  • Travel: No

Success profile

What makes a Consultant at IQVIA successful? Check out the top traits we’re looking for and see if you have the right mix.

  • Achiever
  • Adaptable
  • Communicator
  • Strategic
  • Critical-thinker
  • Detail-oriented


“I joined IQVIA after graduating from university and am grateful for the fantastic opportunities I’ve been able to pursue over the last four years. I’ve had the chance to work with inspiring managers who have supported me with both professional and personal development. I am thrilled to move forward in my career at IQVIA!”

Arthur, Consultant, Financial Institutions

“I simultaneously work on a number of customer-commissioned projects in multiple therapeutic areas using various primary research methodologies. This variety is what makes my role at IQVIA so interesting. It allows me to learn from my colleagues and customers alike and helps me to understand how the work we do supports the improvement of patient care.”

Julia, Senior Consultant, Brand and Integrated Research Solutions

“Working at IQVIA as a consultant has given me the opportunity to gain a broad range of skills and experience across multiple disease areas and at different stages of the product lifecycle. This has supported my career development and accelerated my growth. If you enjoy learning new things and working on global projects, you will definitely enjoy working at IQVIA.”

Kevin, Consultant, Brand and Integrated Research Solutions

“One of the things I like most about working at IQVIA is the supportive environment that helps you achieve your full potential.”

Ana, Consultant, Financial Institutions

“Working in healthcare consulting is inspiring! I am glad to be part of a close community that brings together diverse experiences and critical thinkers to help our customers move treatments forward that can change patients’ lives.”

Jose, Principal, Consulting Services

What you
can expect

  • Professional Development

    Environments that advance your skillset

  • Growth Potential

    Clear pathways to success

  • Highly Specialized

    Work in distinctive areas of expertise

  • Innovative Projects

    Projects that solve complex problems in new ways

  • Collaboration

    Teams that work together to achieve one common goal

  • Best-in-class Training

    Programs to help build knowledge and gain skills

Consultant - Patient Experience Solutions - Multiple Locations

Apply now
Location: London, United Kingdom R1299906

Job description

We are transforming patient experience in clinical studies!

IQVIA is a leading provider of scientific services spanning clinical trials, real world evidence, consulting, and technology. Our Patient Experience Solutions (PXS) team is focused on re-imagining the patient experience in clinical and real-world studies by amplifying the patient voice, understanding the behavioral motivators for patients to maximize recruitment and retention, and enhancing experiences through technology.

We are a critical part of the broader Patient Centered Solutions (PCS) portfolio that leads the industry in the breadth and depth of clinical outcomes assessment (COA) and patient reported outcome (PRO) knowledge. The PXS team works closely with a diverse group of colleagues with scientific, behavioral, and technology expertise to drive innovation in the areas of study retention, endpoint compliance, and patient experience to advance the strategic priorities of life science companies.

The Opportunity on IQVIA’s PXS Consulting Team

We are seeking a strategy Consultant to join our team and immediately have an impact in delivery of our projects and growth of our service offerings. This is a tremendous opportunity for those looking to gain a deeper knowledge of the life sciences industry, gain core consulting skills, and to improve how patients engage with pharma companies.

A successful PXS Consultant will have the following impact

  • Help communicate our view of patient engagement in the study setting to our customers

  • Contribute to development of strategies, roadmaps, and frameworks to improve how IQVIA and our customers engage with patients to improve adherence, compliance, and retention within studies

  • Work within project teams to deliver high-quality strategic deliverables on the application of behavioral science and technology to improve patient workflows and experiences across their journey

  • Participate in projects, including conducting primary and secondary research and contributing to analysis

  • Attend, support, and present at customer meetings

  • Assist development and writing of proposals with senior support

  • Contribute to internal initiatives to grow and expand the PXS service offerings

What the successful candidate brings to IQVIA

  • 3+ years experience in consulting or research within the pharmaceutical, healthcare or related industry (experience within pharma R&D, Real-World Evidence/Data, and/or patient digital technology highly preferred)

  • Advanced degree in relevant field (public health, psychology, health economics, healthcare technology, engineering, or similar)

  • Project/workstreams management experience

  • Passion to partner with patients throughout the drug development process to improve experience and outcomes

  • Demonstrable analytical, interpretative, and problem-solving skills and the ability to learn quickly, adapt and apply new knowledge

  • Well-developed written and verbal communication skills including presentations, workshop facilitation, business and report writing

  • Strong capability in juggling priorities so that deadlines are met while retaining consistently high-quality outcomes

  • Avid interest in healthcare and life sciences industries

  • A willingness and ability to travel (~20%)


IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

Apply now

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