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Lab Tech Specialist (Metrologist) - BioA

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Primary Location: Durham, North Carolina, United States Full time R1193552 Date Posted: 03/25/2021

Job description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.

Essential Functions

  • Provides input into Global Laboratory Harmonization and reviews local laboratory requirements for new studies, responds to technical inquiries and provides technical documents and data either directly or by maintaining study specific databases.
  • Monitors the local Technical Support Helpdesk, responding to inquiries from other departments and clients requesting specific laboratory information.
  • Develops and maintains the local laboratory Quality Control Program and database, performs statistical analysis of data and quality control performance data reviews and purchases and distributes quality control materials in accordance with Global Lab Harmonization policy and regulatory guidelines.
  • Provides input into Global Laboratory Harmonization and validates (new) assays through statistical analysis of local laboratory data, troubleshooting the effective implementation of analytical methods and the provision of technical information to relevant parties.
  • Develops and maintains all aspects and phases of proficiency testing and accreditation programs for the local laboratory, including but not limited to enrollment, submission/review and investigations.
  • Develops and maintains the yearly schedules for regulatory functions and performs data analysis for performing linearity and comparison studies, or other studies as required by various agencies and/or as requested by sponsors.
  • Performs system lifecycle activities and associated deliverables pertaining to local laboratory instruments and equipment, including but not limited to the testing, and execution of validation activities, calibration, maintenance, change control and retirement activities. Responsible for the renewal of laboratory instrumentation and equipment service contracts as well as assisting on-site vendor maintenance procedures per contract agreement.
  • Provides technical information to other departments and communicates on a technical level with manufacturers, global organizational colleagues and/or System Compliance Office related to their daily activities on both a regional or global basis.
  • Provides input into Global Laboratory Harmonization and may draft new standard operating procedures (SOPs) and the maintenance of existing SOPs related to the departmental activities on both a regional or global basis.
  • Represents Technical Services team in audits/inspections from regulatory agencies and pharmaceutical sponsors


  • Bachelor's Degree in life sciences or other relevant field Req
  • 1 year relevant clinical laboratory experience Req Or
  • Equivalent combination of education, training and experience Req
  • Knowledge of clinical laboratory regulations, GxP and /or ICH guidelines
  • Knowledge of laboratory equipment, clinical laboratory assays, quality control and validation procedures
  • Proficiency in PC applications such as word processing, spreadsheets, database management
  • Excellent attention to detail, organizational skills, verbal and written communication skills
  • Ability to work independently as well as in a team environment
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

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