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Global Regulatory Affairs (GRA) Client Solutions

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Primary Location: Durham, North Carolina, United States Additonal Locations: Amsterdam, Netherlands,NLD; Antwerp, Belgium,BEL; Bratislava, Slovakia,SVK; Bucharest, Romania,ROU; Budapest, Hungary,HUN; Copenhagen, Denmark,DNK; Espoo, Finland,FIN; Istanbul, Turkey,TUR; Madrid, Spain,ESP; Milan, Italy,ITA; Moscow, Russia,RUS; Munich, Germany,DEU; Oslo, Norway,NOR; Paris, France,FRA; Reading, United Kingdom,GBR; Solna, Sweden,SWE; Tel Aviv, Israel,ISR; Vienna, Austria,AUT; Warsaw, Poland,POL Full time R1166411

Job description

Global Regulatory Affairs (GRA) Client Solutions

Serve as overall, Global Regulatory Affairs(GRA) customer expert and strategic business partner. Working closely with sales, responsible for developing and expanding new Regulatory business opportunities with customers.   Provide consultative advice to potential and existing clients. Establish, grow and manage long-term and profitable relationships. Assist in the preparation RFI/RFP responses, proposals and bid defenses.

Key accountabilities:

Work closely with account leads, to establish and execute a comprehensive business development plan for each target account, monitor actions and results against plans

  • Plan and coordinate all regulatory customer sales activities across the BD organization
  • Continuously monitor status of leads and opportunities to ensure a pipeline of opportunities is maintained
  • Establish internal brand recognition with key stakeholders, developing and maintaining collaborative cross functional and business relationships
  • Work with business development, operations, and functional managers to prepare and/or lead the regulatory sales presentation
  • Educate business development & account leads on operational needs/methods and sales techniques needed to close deals
  • Share insights and best practices with account team to replicate successes and generate pipeline
  • Serve as GRA SMEs during prospecting and client discussions
  • Verify leads by providing subject matter expertise to support client engagement
  • Lead the development of proposed solutions working closely with proposal developers or functional leaders
  • Engage & orchestrate with functional SMEs to progress deals
  • Work closely with sales & deal teams to design the right client solution and provide input into terms and pricing
  • Provides specialist knowledge on cross-functional staffing models and deal structure


  • Bachelor's degree (master’s degree preferred) in Scientific or Business Management field.
  • Ten years of relevant industry experience (CRO/Pharmaceutical); or equivalent combination of education, training, and experience
  • Experience selling regulatory services to pharmaceutical companies
  • In-depth understanding of the clinical trials process, as well as the different models of outsourcing and potential strategies

Skills and abilities:

  • Strategic business awareness and analytical skills
  • Excellent oral and written communication skills
  • Adaptability and flexibility to changing priorities
  • Demonstrated ability to work creatively and effectively in a fast-paced environment
  • Attention to detail and ability to work simultaneously on multiple priorities
  • Ability to maintain demanding timelines
  • Ability to influence others both internally and externally
  • Ability to work independently and as a team player
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients
  • Proven record of successful business development within the CRO industry

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

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