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16675-Sr Records Mgmt Associate

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Primary Location: Dalian, Liaoning, China Full time R1247358

Job description

Essential Functions
• Perform assigned complex administrative tasks to support team members with project execution
• Assist in updating and maintaining complex data in systems within project timelines and per project plans
• Coordinate the retrieval of records requested by users and prepare closed studies to final destination within agreed timelines
• Conduct and manage scanning processes and train staff on scanning processes
• Interface with departments to support retrieval projects and ensure information needs are met
• Serve as primary contact for internal/external clients
• Monitor and review filing accuracy and compliance to IQVIA or customer file plans and Standard Operating Procedures (SOPs) where applicable
• Maintain records center security to protect record integrity by ensuring compliance to SOPs
• May coordinate transfer, recall, and disposition of records to commercial records storage centers
• Oversee disposal of obsolete records and ensure efficient maintenance of records storage space, supplies, and equipment
• Train team members on records management tasks, policies, and procedures
• Establish and maintain effective internal and external client communications
• Design and administer records management systems and processes
• Ensure project deadlines, commitments, and goals are met by monitoring projects daily outputs
• May function as team leader for records management projects

• High School Diploma or equivalent  Req
• 3-4 years' experience working in revelant clinical research environment. Equivalent combination of education, training and experience.
• Good knowledge of applicable clinical research regulatory requirements; i.e., International Conference on Harmonization (ICH), Good Clinical Practice (GCP) and relevant local laws, regulations and guidelines;
• Knowledge of technology applications relevant to records center environments.
• General knowledge of computer technology and software programs, and accurate data entry skills.
• Attention to detail and accuracy in work.
• Ability to achieve productivity despite time pressure constraints.
• Good problem solving skills.
• Strong organizational, planning, and decision making skills.
• Good time management and prioritization skills.
• Extensive knowledge of records management laws and regulations.
• Excellent oral and written communication skills including good command of English language.
• Ability to manage and lead others.
• Ability to establish and maintain effective working relationships with internal and external clients.
• Position requires a significant amount of writing and keyboarding involving repetitive motions with fingers and sitting for prolonged periods of time.
• Position is required to stand, walk, sit, use hands to manipulate, handle or feel, and reach with hands and arms.
• Position is required to stoop, kneel and may need to utilize a ladder for paper files on high-density file systems.
• Unaided lifting of objects up to 40 pounds/18kgs.
• May require to work in shifts.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

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