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Position Description: 

Our Field Service Technicians experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices inside of hospitals and other clinical settings. The current product line being supported is a medication dispensing system device. This is a great opportunity for you to advance your technical skills as well as becoming part of the fast growing, in demand medical field.  

We are hiring with an expected start date in the month of October. This is a PART-TIME, On Call Field Service Technician opportunity with approximately 10-15+ hours per week. You will have a flexible schedule and an opportunity to grow and expand into new opportunities while earning supplemental income and learning the medical device industry. 

Responsibilities: 

• Troubleshoot and repair existing devices and document the activities correctly.

• Hardware parts replacement, as well as software updates and calibrations.

• Perform bi-annual or yearly preventative maintenance as determined by the customer.

• Assist in the installation and implementation of new devices at customer location.

• Conduct routine system checks and record data from product tests after installation and configuration. 

• Maintain and stock parts and tools assigned by customer.

• Per-diem position requiring travel and flexibility to work with your current schedule.

• Available on-call including nights and weekends. Travel locally up to 2-3 hours to support customer needs.

• Appropriate PPE is provided to all employees prior to the start of assignments.

Novasyte, a IQVIA company, takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

Job Requirements: 

• An active and unrestricted driver license is required for this position 

• Must be comfortable with basic software programs and Microsoft operating system 

• Ability to assemble and disassemble equipment and devices 

• Strong communication skills and ability to provide exceptional customer support.

• Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.

• Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus. 

• A+ certification preferred

• This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting up to 70 LBS

Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated.

Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position. 

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role is $40.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.