Discover a career with greater purpose

We are seeking Specimen Management - Associate Manager to join Q2 Solutions, IQVIA’s laboratory business at Livingstone

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Overview

activities, operations and performance to ensure daily objectives of the department are met in a quality manner.  Plan for department growth, drive new department initiatives, new product development, and identifying cost savings opportunities.

What you’ll be doing:

• Sets goals and objectives for team members for week to week operational activities of the team.

• Contributes to departmental strategy and interprets to determine objectives to meet strategic goals.

• Monitors and analyzes operation metrics to identify areas for improvement.

• Determines resourcing needs to ensure effective delivery.

• Responsible for ensuring operations meet quality guidelines.

• Responsible for hiring, training, performance management, and development of staff.

• Fosters a unified environment leading to increased employee engagement.

• Maintains forecasting tools and use to monitor expected future staffing requirements.

• Ensures adherence to appropriate quality control systems and procedures. Maintains SOPs to ensure all procedures are documented and required amendments to procedures are highlighted and progressed immediately.

• Stays abreast of new technical developments.

• Maintains a high level of awareness of safety procedures/good housekeeping.

• Engages in a high degree of interaction with internal departments and discussions related to new service offering and customer needs.

• Responsible for effective performance and continous development of the team..

• Acts as a liason with global counterparts to drive consistency of process.

• Hosts external audits and sponsor visits/tours as requested.

• Manages staff in accordance with organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work.

• Performs work in accordance with company procedures and applicable regulatory guidelines.

What We Are Looking For:

• Experience in an operational management. (3-4 years preferred).

• Experience in people management. (3-4 years preferred).

• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.

• Strong understanding of operations.

• Strong oral and written communication skills.

• Strong organizational and problem-solving skills.

• Ability to effectively delegate work.

• Ability to effectively manage multiple tasks and projects, and direct team members.

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Please note that this role does not qualify for UK visa sponsorship.

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs.  We invest in integrated benefits programs and resources to take care of our employees’ physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join Q2 Solutions, IQVIA’s laboratory business, to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com