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About IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical contract research. IQVIA supports life science companies, associations, institutions, payers and other healthcare stakeholders in achieving better healthcare outcomes.

In Switzerland, IQVIA collects data from pharmacies and drugstores, among others. As Coordinator, Supplier Services - Pharmacies, you will be a member of the Supplier Relations team and provide administrative support to our partners for the PharmaTrend Panel. In addition to individual stores (pharmacies and drugstores), you will also look after chains and groups.

Your tasks

You are responsible for contract management with individual pharmacies and drugstores and monitor changes in our CRM system with regards to members of pharmacy chains and groupings.

As an interface between our data production team, external IT companies (system providers) and pharmacies as well as drugstores, you will support the weekly and monthly quality checks of our PharmaTrend data and help with the delivery of special requests (e.g. specific data evaluations) to our partners.

As part of first-level support, you will answer questions from pharmacies and drugstores about PharmaTrend data by phone or e-mail and create individual ad-hoc evaluations. You will also be involved in various projects for our customers.

Your profile

Paramedical training (pharmacist, pharmaceutical assistant), commercial training or bachelor's degree in business administration with an interest in consumer health

Very good knowledge of German and English (oral and written), knowledge of French would be of advantage

Very good knowledge of Microsoft Office (Excel, Power Point, Word)

Ideally, you already have 1-3 years of professional experience; but you are also welcome as a graduate

High level of independence and self-motivation

Good understanding of data analysis and evaluation

Self-confident, convincing in communication

What we offer

Interesting and diverse tasks in an innovative, modern and international company

Hybrid working model (home office & office workplace)

A steep learning curve and professional development opportunities in a dynamic team with flat hierarchies

Attractive social benefits and additional company benefits (e.g. meal vouchers and private health insurance)

Work location: Madrid (hybrid)

Workload: 100%

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com