Associate Client Services Lead
Manila, Filipinas
Descripción del puesto
Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyzes and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.
Qualifications
• Bachelor's Degree Req
• Two (2) years related work experience Req
• Experience in an IQVIA role preferred and pharmaceutical experience Pref
• Proficient in PC applications such as Excel
• Ability to communicate effectively with various levels in the organization (written and oral)
• Demonstrate problem solving, analytical and strong customer service skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
Similar Jobs
-
R1434727
Associate Client Services Lead
Múltiples ubicacionesOBTENER MÁS INFORMACIÓN
-
R1431484
Manager, Client Services
Múltiples ubicacionesOBTENER MÁS INFORMACIÓN
Únete al Global Talent Network.
Sigamos en contacto. Regístrate para recibir alertas cuando haya nuevas oportunidades disponibles que encajen con tus aspiraciones laborales.