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Content Design Specialist

Location: Australia wide (Sydney, Melbourne, Perth, Adelaide, Brisbane)

Type: Permanent full time

Language skills: Native Japanese and fluent in English

IQVIA is looking for a detail-oriented Content Design Specialist to ensure the accuracy and quality of multilingual content.

In this role, you will review content across various languages (specifically Japanese for this position), identifying and correcting design errors, omissions, inconsistencies, and visibility issues that may arise from OCR, translation, and DTP processes. Your work will involve refining, formatting, and adjusting content to ensure it is ready for translation and that translated materials are clear, accurate, and professional before delivery to local markets.

The Content Design Specialist may also coordinate efforts from several Content Design Specialists when it is needed to meet project requirements. He/she enjoys working in a dynamic and fast-paced environment and is a strong team player who always remains result-oriented. The Content Design Specialist works closely with the Associate Director, the Head of Operational Excellence and Project Managers as well as with internal and external stakeholders as appropriate.

Essential Functions:

• Be a key contributor to deliver on translation effectiveness commitments to stakeholders and clients
• Check content in one or several target languages and spot design issues according to guidelines and source content requirements
• Analyse and eliminate all correctness and usability issues to meet quality requirements and deadlines
• Work with Project Managers to ensure that the nature and the number of quality issues are collected and incorporated in performance metrics and trend analysis
• Act as a link between Project Managers, reviewers and post-editors as necessary to solve issues quickly and effectively
• Ensure that identified issues are defined and described clearly to inform assigned Project Managers and linguists and increase their level of performance and engagement
• Mentor and help Content Design Specialists as needed and coordinate their efforts to make projects time and cost effective
• Work with the Associate Director and the Head of Operational Excellence to document major quality issues and contribute to the continuous improvement of QC and QA processes in the translation supply chain.

Required Skills and Qualifications:

• Bachelor's degree, ideally in a linguistic, business or scientific field AND at least 2 years of experience.
• Native in Japanese including vocabulary, terminology, syntax, grammar and spelling
• Fluency in English – written and spoken
• At least two years of experience proofreading, editing, formatting validating content in at least two languages including the mother tongue is a must
• Experience as a translator, a linguist and/or a DTP specialist is a strong asset, yet not a must
• Experience in project management is a strong asset
• Proven experience working with projects involving large amounts of content is desirable
• Knowledge of software QA, QC, DTP and/or OCR methodologies, tools, and processes is beneficial
• Experience working in international environments is beneficial
• Experience using CAT tools or content editing tools is beneficial
• Experience mentoring people and coordinating team efforts is beneficial
• Strong verbal and written communication skills
• Continued attention to detail and problem-solving actions
• Ability to work independently and proactively, as part of a team and with diverse teams.
• Extensive use of keyboard requiring repetitive motion of fingers.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.

If you meet the above qualifications and skill set and are interested in this position, apply today with a current resume.

Should you be suitable you will receive an email from the Talent Acquisition team in ANZ to complete an online assessment to further assess your skills.

Following the completion of the assessment, you will be contacted by the lead Recruiter to discuss.