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Job Overview

Responsible for daily maintenance of Healthcare Professionals and Healthcare Organizations in all US database. Proactive management of organization data assets – data stewardship, quality, ownership, monitoring, implementing business rules and standards. Accountable for data processing, and timely submission of deliverables for production. Validates, research & analysis to client data inquiries with the use of Client Specific Tools.

Role and Responsibilities

• Complete maintenance of reference data (Healthcare Professionals and Healthcare Organizations) as essential for US pharmaceutical clients.

• Perform research such as internet search, database matches etc. to gather information from third parties that will augment the completeness or accuracy of client reference data.

• Receive and respond to client data inquiries.  

• Critical analysis of information in providing accurate data to the client.

• Follow standard practices and business procedures to resolve data adds and changes.

• Match internal and external data through primary research and data management policies; analyze and fix data.

• Performs ad hoc data analysis and participates on various process improvement as needed.

• Manage workflow process of tickets, resolve tickets based on systems and business rules.

• Responsible for complying the internal quality standard.

• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in existing data.

• Ensure data cleanup of databases related to the client’s data.

• Perform functions as directed by the supervisor and local office project lead.

Qualifications and Education Requirements

• Bachelor’s degree or graduate of any 4-year course.

Preferred Skills

• Experience in data management, data stewardship and data verification roles are an advantage

• Demonstrates strong understanding of complex concepts and processes. 

• Critical thinking and problem-solving skills.

• Ability to work independently or under minimal supervision

• Proficient in Microsoft Excel and other MS Office tools/suite

• Knowledge in basic SQL is a plus but not required

• Good verbal/written communication skills

• Has initiative and is self-motivated to see through until resolution concerns raised by clients. 

• Familiarity with the US Healthcare structure/system is an advantage.

• Must be a team player and able to work under time constraint.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com