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-Job Overview 
Manage projects ensuring quality deliverables on time and within budget. Ensure that all project work is completed in accordance with SOPs, policies and practices. 


-Key Responsibilities
Manage the delivery of eConsent and eCOA technologies to internal and external clients and ensure the best strategies to optimal delivery                                                           

Monitor and supervise efforts to coordinate delivery with other project resources within and outside the organization

Provide strategic and technical direction for the development, design, and configuration of eConsent and eCOA for customer engagements

Communicate effectively with customers to identify needs and propose solutions

Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers

Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer

Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships

Develop and maintain project plans 

Create, track and report on project timelines 

Manage project budgets and approval of invoices

Implement continuous improvement activities for assigned projects 

Prepare and present project information at internal and external meetings 

Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics

◆Requirements

Minimum Education, Experience, & Specialized Knowledge Required:
Bachelor’s degree or equivalent and a minimum of five (5) years related project/program management experience.

Pharmaceutical industry experience strongly preferred.

Excellent client relationship experience required.

Strong presentation skills required.

Experience with the MS Office Suite.

Native Japanese speaking (or professional and fluent business level) and residing in Japan