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Key Account Manager

Overview

The Key Account Manager (KAM) is a field-based expert, that drives the commercial objectives of selected products and/or programs for the Netherlands in the assigned territory. The KAM will support the development and will own the implementation of key account plans in their designated territory to optimize care for patients. The KAM, reporting to the Business Lead, is expected to develop territory specific strategic account plans in the context of the overall product strategy and in close alignment with functions of Medical Affairs, Patient Advocacy, Market Access and Commercial, while ensuring full compliance with the relevant company, industry, legal, regulatory, and ethical standards.

Key Responsibilities

• Present a positive image of the company and develop awareness of the RNAi platform with relevant groups of healthcare professionals;
• Support, own, and drive territory and account plans, including customer targeting and cycle plan, in line with Marketing strategy and line manager’s guidance;
• Promote the product portfolio and achieve post-launch KPIs;
• Use sales skills to ensure consistent and continuous messaging;
• Perform a detailed analysis of the assigned territory to identify, assess, and support the development of relevant centers for diagnosis and referral of appropriate patients to the specialist treatment centers;
• Support awareness of patient identification, diagnostic testing, and referral pathways by executing against a territory strategy and account specific plans;
• Build relationships and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care where appropriate;
• Manage and execute local meetings to drive diagnosis and referral, in collaboration with the Medical Affairs Team for physicians and other healthcare professionals;
• Represent our customer at local and national meetings and congresses;
• Serve as the communication link between key customers and internal teams;
• Liaise and collaborate with relevant internal staff (Medical Affairs, Marketing, Market Access, and Business Operations), as required;
• Timely and accurate reporting and continuous diligent maintenance of the CRM database;
• Conduct all activities to highest ethical standards in accordance with country code of practice and local Laws and regulations;
• Significant domestic travel and occasional international travel as needed.

Qualifications

• University degree in a business-related field such as health or business management or comparable educational background;
• 3+ years of previous Sales and Key Account Management experience in bio/pharmaceutical sales;
• Experience in Cardiology is required
• Ability to gain consistent access and develop strong & professional relationships for product promotion with healthcare providers in reference centers and the community;
• Effective communication and influencing skills to engage with professionals at all organizational levels;
• Strong business acumen to add value to the existing health care structures;
• Ability to draw on previous experiences and insights to generate and maintain appropriate awareness and timely access to treatment;
• Excellent organizational skills;
• Fluent in Dutch and English, both written and verbal;
• Ability to travel within a territory on a regular basis (80% of the time).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com