Manager, Laboratory Automation & AI Transformation Lab

Durham, United States of America | Full time | Office-based | R1547949

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We are seeking Manager for our Laboratory Automation & AI Transformation Lab to join IQVIA Laboratories at Durham, NC.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

Lead the transformation of our ligand binding bioanalytical laboratory into an end-to-end digitally orchestrated and physically automated operation powered by AI-assisted workflows. This role drives the design, deployment, and adoption of new ways of working across sample handling, instrument integration, digital data capture, automated review and reporting, and compliant documentation.

What You'll Be Doing:

Lead the automation transformation roadmap from concept through scaled deployment
Design and optimize end-to-end workflows across sample receipt, preparation, analysis, data capture, review, and reporting
Manage change across scientists, Quality Control, and operations by addressing skill gaps, role evolution, and adoption needs
Lead a multidisciplinary team of automation engineers, scientists, and QC documentation specialists to deliver measurable results
Define and prioritize the automation product backlog, including requirements, delivery sequencing, and user adoption
Establish effective operating rhythms such as sprint planning, standups, retrospectives, and release reviews where appropriate
Partner with Quality to implement quality-by-design, validation strategies, change control, and inspection readiness
Drive adoption through training, playbooks, ownership models, and clear exception-handling processes

What We Are Looking For:

Bachelor’s Degree in Science/Engineering or related field required
5+ years in laboratory operations, lab transformation, automation programs, or digital lab systems.
Experience implementing lab automation and/or digital lab platforms, including LIMS, ELN, and instrument integration
Familiarity with validation approaches and regulated laboratory environments, including risk-based validation, CSV, 21 CFR Part 11 concepts, data integrity, and audit trails
Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

Strong leadership capability with experience guiding cross-functional technical teams through complex transformation initiatives
Excellent communication and stakeholder influence skills across scientists, engineers, Quality, IT, and leadership
Ability to lead change effectively, resolve resistance through engagement, and build adoption into solutions from day one
Lean and agile operational leadership in technical or regulated environments
Familiarity with AI-assisted workflows such as automated review, anomaly detection, and report drafting

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $80,200.00 - $167,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Where you'll work

Group of colleagues collaborate over somebody's laptop in a modern office.

Office-based

You’ll work primarily from one of our office locations, collaborating closely with colleagues in a dynamic, team-oriented environment. This setting offers access to on-site resources, real-time interaction and opportunities to build strong relationships through in-person work.

Where you'll make an impact

A group of people wearing blue lab coats work int he Lab.

IQVIA Laboratories

At IQVIA Laboratories, you’ll play a critical role in delivering high-quality laboratory and biomarker solutions that support clinical trials worldwide. Your work will help ensure data integrity and scientific precision, contributing directly to the development of safe and effective treatments.

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Jon Deutsch

Senior Director, Enterprise Marketing

"The culture in IQVIA is to be constantly looking at how we can do things better to help our customers, to bring life-changing medicines to patients and also to be a part in designing and developing and implementing these solutions. And so I think it's a great place to join because there is that organizational focus and commitment in driving forward the innovation and just the ability, I think, to work with cross-functional teams who are all excited to be working in these areas. It's a fantastic opportunity."

Natalia Kotchie

Senior Vice President Applied Data Science Center, R&D Solutions

"First of all, we are humans, we have some moments in our lives that are so very important and we need to respect. And something I also always love about IQVIA was that my leaders and people with which I have been working, they always respected a lot as well our personal lives. I never miss a parents' meeting of my kids, and this is something that we shouldn't be giving for granted."

Laura Diaz Ramieriz

Senior Director Global Site Activation

Jon Deutsch

Senior Director, Enterprise Marketing

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

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