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Cloud Support Engineer

Kochi, India | Full time | Hybrid | R1525707

Job Description
The Junior Cloud Operations Engineer supports the operation of cloud‑native platforms with a focus on Kubernetes and microservices‑based applications. This role assists with day‑to‑day deployments, monitoring, and operational support of containerized workloads in Azure and/or AWS environments. The position works closely with DevOps and application teams to ensure stable, reliable, and compliant production and non‑production environments.

Key Responsibilities

Support day‑to‑day deployments of microservices on Kubernetes platforms (e.g., AKS/EKS) across multiple environments.
Assist with routine Kubernetes operations, including monitoring workloads, validating deployments, restarting services, and basic troubleshooting.
Execute and support application deployments through CI/CD pipelines, Helm charts, and approved deployment configurations.
Monitor application and platform health, respond to alerts, and support incident triage and resolution for containerized services.
Coordinate with development and DevOps teams during release activities, configuration updates, and environment readiness checks.
Support operational maintenance activities such as configuration updates, certificate renewals, and container image updates.
Follow defined service management and change processes, ensuring accurate documentation and timely updates.
Maintain deployment runbooks and operational documentation to support consistent and repeatable operations.


Preferred Qualification

Degree / Engineering, Computer Science, Information Technology, or a related field.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Where you'll work

A lady in an orange dress works in a light, airy cafe, with a coffee and her laptop to hand.

Hybrid

You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

Explore our culture