Job Overview
Manages a production team in a smaller market, part of a large market or specific regional function providing day to day guidance and managing workflow and resource allocation as necessary.
Essential Functions
• Manages team members and associated workflow and planning, ensuring deadlines are met for deliverables.
• Trains all team members in all aspects of the relevant production area.
• Supports, coaches and develops team members.
• Performs ongoing analysis and evaluation of existing processes with the objective of providing continuous improvements.
• Serves as subject matter expert on relevant production area, answering queries.
• Acts as SME within production, wider GTSO and other functional areas in IQVIA.
• May perform senior level accountabilities of relevant production area.
• Represents the business/department in development and implementation of new systems and offerings
• May direct/coordinate the day to day activities of an off-shore production hub, to ensure high quality, accurate and timely deliverables which meet requirements.
• May provide direct support to client facing teams, business line initiatives or 3rd parties
Qualifications
• Bachelor's Degree Req
• Four (4) years experience in an automated production environment. Req
• Customer focus, strong communication skills.
• Ability to work well with others cross functionally.
• Strong analytic and creative problem solving skills.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.