Enterprise Architect - Salesforce (R1089142) in Plymouth Meeting, PA at IQVIA™

发布日期: 10/6/2019



IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

The Salesforce Enterprise Architect will be a key member of the global Enterprise Systems & Processes team, whose mission is to increase IQVIA’s competitive advantage through the use of information technology. This position will play a key role in assessing, deploying, supporting and improving business systems that deliver best in class technology experiences for both internal stakeholders and IQVIA’s customers.

This is a full-time position based in the US east Coast (NJ, PA, NC). Remote candidates in select markets may be considered based upon their availability to travel.


  • Oversee Salesforce.com architecture, features and 3rd party integrations
  • Must have demonstrated experience as an architect for at least 4 years
  • Apply advanced knowledge and practical experience with Salesforce.com design principles, patterns, and practice in order to provide immediate short and long term solutions
  • Architect and work with business units to implement custom and out-of-the-box solutions around functionality, customization, scripting, and workflows
  • Organize and lead technical design sessions and prepare technical design documentation for features planned for a release
  • Works closely with Sales, Marketing and Finance business owners to identify / understand business needs and translates these into effective solutions that are aligned with the technology roadmap and strategic direction of the team
  • The candidate will be responsible for leading projects through the requirements definition and solution design phases.
  • Focus on removing any technical debt and managing technical feasibility
  • Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List Views, Assignment/Auto Response/Escalation, Workflows & Approvals and Process Builder.
  • Resolve escalated support requests for existing environments
  • Document and maintain software functionality, this is a key part of the role
  • Be able to host presentations and training to professional peers
  • Maintain process, architecture, integration related requirements and other technical documentation
  • Through user story definition, logical data model design, functional system design, and best-practice methodologies, you will be responsible for the detailed design of enterprise-level Salesforce and related technology projects from inception through production support.
  • Work closely with Salesforce platform related external vendors as well as internal customers
  • Updates job knowledge by researching new technologies and software products and participates in educational opportunities
  • Act as Quality Assurance liaison whenever necessary as related to new functionality rollout and manage the technical debt of Salesforce Platform to minimum
  • Outstanding verbal and written communications skills with the ability to listen, articulate positions, and influence outcomes beyond direct areas of ownership
  • Consistently demonstrates and follows high standards of integrity in business decision-making
  • Proven leadership skills demonstrating strong judgement, problem solving, and decision making abilities
  • Leads complex projects and ensures the success of enterprise-level application roll outs; determines and develops architectural approaches and solutions; conducts business reviews; documents current systems and develops recommendations; may contribute in the planning of the overall organizational IT strategy.
  • Individual contributor with comprehensive knowledge in specific area; ability to execute highly complex or specialized projects.


  • Bachelor's degree, information systems or higher education degree
  • 10+ years of experience with Salesforce platform with extensive knowledge of Lightning, Apex, VisualForce and Force.com tools and other Salesforce apps.
  • Understanding of object-oriented concepts, abstraction/inheritance, as well as experience with object-oriented languages
  • Should have experience in Enterprise architecture and be able to influence technical decisions.
  • Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
  • Experience in documenting business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
  • Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
  • Experience in Jira, Agile, Scrum is needed.
  • Knowledge of ETL platforms, SoA, integrations, SOAP and REST based services
  • Understanding of CSS, XLS, repositories (SVN/CVS) and Web programming experience using APEX, JavaScript, HTML, CSS, HTTP protocols, AJAX, Flash, XML, and JSON
  • Salesforce Certified Application/Technical Architect is preferred.
  • Profound experience in Salesforce CRM, Apttus/CPQ, Service Cloud tools, Communities is highly desirable
  • Understanding of SaaS platform development best practices
  • SalesForce.com certification highly desired

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job ID: R1089142