18920-AD, Patient Recruitment (R1087783) in Reading, UK at IQVIA™

发布日期: 9/8/2019


  • 员工类型:
  • 地点:
    Reading, UK
  • 经验:
    Not Specified
  • 发布日期:
  • Job ID:


IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

We have an exciting opportunity for an experienced UK office based manager to join our Patient Recruitment team. If you have experience in patient and site engagement and are passionate about managing and developing a fantastic team of individuals then this could be an excellent career opportunity for you!

Lead a team of patient recruitment professionals focused on improving overall patient recruitment and retention effectiveness for IQVIA’s customers. Develop plans to ensure the allocation of human, material, system and fiscal resources for the assigned area of accountability. Assist in determining department’s strategic goals and objectives along with other departmental leaders and GPSS leadership, ensuring alignment with senior management priorities. Lead strategic initiatives and work with leadership across disciplines to develop implementation plans. Represent GPSS to internal project teams and external clients. May be responsible for some or all of the following activities at any one time.

• Work collaboratively with internal teams to develop, operationalize, and implement best-in-class strategies for customers to meet recruitment goals or increase productivity at lower-performing sites
• May lead development of new solutions for recruitment and retention for use by other project teams
• Provide senior oversight across programs with internal and client teams
• Contribute to Global Patient and Site Solutions strategies
• Support health and clinical trial literacy events/initiatives including presenting at industry conferences
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities may include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems
• Approve actions on human resources matters
• Provide operational leadership oversight for the resourcing process, including hiring, on-boarding and training standards and evaluating existing and future resource alternatives
• Evaluate workload, quality and budget metrics through regular review and reporting of findings
• Lead collaboration with GPSS Advocacy team to build patient recruitment and retention offerings with Advocacy and Patient Support Organizations and integration of PAG services into patient recruitment and retention strategies and programs
• Ensure quality and regulatory appropriateness and acceptance of all offerings and programs
• Coach and mentor employees as they develop in their role
• Participate and/or co-lead departmental quality or process improvement initiatives
• May act as a client and/or internal liaison for GPSS function

We offer a competitive salary and great benefits, including a profit-related annual bonus, private health insurance and a generous company pension scheme.

• Strong Customer facing and presentation skills
• Knowledge of the drug development processes and in depth knowledge of Site & Patient Networks processes and practices
• Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
• Proficient ability to analyze metrics and information; ensuring activities and strategies are data driven
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods
• Strong interpersonal skills and ability to establish and maintain effective working relationships with co-workers, managers and clients
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint
• Good written and verbal communication skills including good command of English and effective presentation skills
• Good leadership skills
• Effective organizational and problem solving skills
• Effective time management skills and ability to manage competing priorities
• Bachelor’s Degree and relevant experience; or equivalent combination of education, training and experience & demonstrable leadership experience

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1087783