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Lead Clinical Data Manager, Home/Office-Based - IQVIA Biotech

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Primary Location: Wilmington, North Carolina, United States Additonal Locations: Abingdon, Virginia, United States,USA; Abington, Pennsylvania, United States,USA; Bowling Green, KY,USA; Bradenton, FL,USA; Brick, NJ,USA; Brockton, MA,USA; Bronx, NY,USA; Great Falls, MT,USA; Green Bay, WI,USA; Greensboro, NC,USA; Greenville, MS,USA; Grove City, PA,USA; Long Beach, CA,USA; Long Branch, NJ,USA; Longwood, FL,USA; Louisville, KY,USA; Manhattan, New York, United States,USA; Mansfield, Ohio, United States,USA; Marysville, Washington, United States,USA; Orangeburg, NY,USA; Orlando, FL,USA; Ottumwa, IA,USA; Palm Beach, FL,USA; Raleigh, NC,USA; Rhinelander, WI,USA; Richmond, IN,USA; Texarkana, TX,USA; Thousand Oaks, CA,USA; Tinley Park, IL,USA; Toms River, NJ,USA; West Bloomfield, MI,USA; West Covina, CA,USA; Wheeling, WV,USA; Whittier, CA,USA Full time R1240419

Job description

POSITION TITLE:      Lead Clinical Data Manager

REPORTS TO:              Manager or Director level Data Management or Designee


Lead Clinical Data Manager position is to manage all data management (DM) tasks for multiple projects from project start-up through database closure and archival producing high-quality databases for analysis and potential regulatory submissions.


  • Manages DM-related aspects of the project
    • Represents DM as the functional lead at internal and sponsor project team meetings
    • Provides proactive, timely communication of project status, data trends and issue resolution with internal team and Sponsor
    • Develops, generates and analyzes project progress and/or metric reports, reporting summary of findings and remediation activities, as required, to DM management, project team and Sponsor
    • Assumes ownership for DM project deliverables within DM scope of services including creation and management of DM-specific timelines
    • Works with DM program and/or administrative manager to provide resource and budget projections
    • Discusses roadblocks and proposed solutions for completing project objectives in a timely manner
    • Presents EDC and/or CRF completion at Investigator Meetings
    • Participates in regulatory and Sponsor audits for assigned study
  • Oversees daily team member activities
    • Serves as a Data Management team leader
    • Provides training of DM staff on project specific processes
    • Assures project activities are performed within budget and according to expected timelines and meet high quality standards
    • Reviews DM team member activities and deliverables to ensure plans and processes are followed
    • Oversees the DM project team and performs DM tasks, as required, based on the approved Data Management and Data Review Plans including but not limited to:
      • Discrepancy management
      • Data Reconciliation (e.g., Vendor, SAE) including coordination of transfers and issue resolution with other functional areas and/or 3rd party vendors
      • Investigation and remediation of reviewer-reported data issues such as from statistical, medical or Sponsor reviews
  • Oversees Clinical Data Management System Development and Maintenance:
    • Implements DM strategy on the project based on scope of services and as laid out by DM management
    • Coordinates with Technical Design and Clinical Programming team as well as Project Management to develop and maintain DM timelines for startup and mid-study updates including the development, testing and implementation of all data capture tools
    • Coordinates with vendors and cross-functional teams to assure timely completion of tasks to meet established timelines
    • Coordinates with the Technical Design and Clinical Programming team and/or 3rd party vendor to develop and test the CRF and edit check specifications as well as custom EDC reports to support protocol requirements
    • Coordinates with the EDC programmers and/or 3rd party vendors in the setup and testing of electronic data capture (EDC) technologies such as Interactive Response Technology (IRT), electronic patient reported outcomes (ePRO) and electronic clinical reported outcomes (eCOA) as required per the scope of work 
    • Facilitates project team and Sponsor reviews of system documents including but not limited to Time and Events Schedule, CRFs, Edit Checks, revision specifications
    • Consolidates reviewer comments from internal team/sponsor and collaborates with the project and Clinical Programming team, as required, for revisions
    • Coordinates with the project team as well as the Technical Design and Clinical programming team to manage post go-live EDC modifications
  • Oversees System and Data Listing Testing Activities:
    • Coordinates testing activities for the EDC technologies per scope of services
    • Performs testing for EDC systems as required per scope of services and standard operating procedures
    • Verifies reports created in EDC or other ad hoc reporting tool like J-Review, BOXI and associated change control requests
    • Provides feedback to the other project team members and managers to improve the deliverables
  • Develops, Maintains and Archives DM Project Documentation including:
    • Data Management Plan, Data Review Plan, CRF Completion Guidelines. and other study-specific plans as required.
    • Data review listing specifications
    • Database Design Documents, Edit Specifications, Reconciliation guidelines, and Report specifications.
    • Database lock documentation
  • Represents Data Management at Bid Defense Meetings (BDM)
    • Prepares project-specific slide presentation from DM template functional slides in collaboration with DM management
    • Participates in BDM preparation meetings including discussing overall DM strategy collaborating with Manager as required
    • Presents DM slides at BDM and constructively participates in discussion
  • Continuous Improvement
    • Recommends improvements to existing standards including processes, CRFs, data listing reports and document templates


  • Team player with ability to learn new skills, tasks and technologies and teach others
  • Ability to work well with technical and clinical team members and collaborate with entire clinical team (CRAs, Safety, Biostatistics, etc.)
  • Ability to communicate technical issues to non-DM team members and Sponsor
  • Ability to maintain positive and open relations with internal, sponsor, and vendor team members
  • Ability to facilitate team meetings
  • Knowledge of clinical trials concepts
  • Ability to create detailed DM project instructions and documents (CRF Completion Guidelines, database design documents, edit check specifications, Data Review Plan, etc.)
  • Proficiency with clinical trial Electronic Data Capture (EDC) systems (preferred systems are InForm and Rave)
  • Proficiency with IQVIA Biotech SOPs, WPs for general and DM operations
  • Efficient with organizational skills to meet established timelines
  • Organized and thorough with attention to details
  • Excellent verbal, written and listening communications skills
  • Effective interpersonal skills including ability to accept constructive feedback
  • Effective logical thinking ability regarding problem-solving skills
  • Proficiency in computer applications and time management tools (e.g., MS Office)


  • Very little physical effort required to perform normal job duties (unless otherwise indicated)
  • Occasional travel for Bid Defense Meetings, Investigator Meetings, client face-to-face meetings, user group meetings or training courses.  Travel not anticipated to exceed 1-2 times per quarter.


  • Bachelor’s degree, or educational equivalent, in clinical, biological or mathematical sciences, or related field, or nursing qualification
  • 5 years relevant experience including proven competence in managing delivery of multiple projects simultaneously through full data management study life-cycle
  • Equivalent combination of education, training and experience


This position is classified as exempt under the Fair Labor Standards Act; employees are not eligible for overtime compensation.



At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

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