The FIA/LAAD Consultant is the most critical client facing position in the onboarding of new FIA/LAAD clients and consulting with all existing FIA/LAAD clients. The FIA-LAAD Consultant is the main advisor to clients on the appropriate set-up of highly complex and everchanging deliverables, as well as consistently advising them on the appropriate use and application of this fast-growing service. The role is the primary point of contact for 2-3 major large pharma clients. 

The role's responsibilities include:

• Onboarding new clients, which takes approximately 6 months with clients entirely changing their analytics to LAAD

•  Analyzing and advising clients on appropriate deliverable and application requirements, including cohort design, market definitions, reporting considerations, customizations, delivery, TPA coordination and appropriate interpretation of market and data events and changes

• Manages overall client deliverable changes and additions, such as coordination of specialty supplementation, data customization and coordination with the Flexview Tech team to ensure data requirements are well understood

• Triage and escalation of client issues, data investigations, client requests and managing to successful conclusion

• Leads or participates in weekly meetings between client and FIA/LAAD/Companion team

• Maintains ongoing project and issues log, and communication of status of changes and deliverables

• Develop and implements ongoing client training to bridge the business issues to the data

• Ensure overall client satisfaction along with revenue attainment and contract renewal

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status