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Director, Scientific Services, Patient Centered Solutions

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Primary Location: Wayne, Pennsylvania, United States Additonal Locations: Bridgewater, NJ,USA; Cambridge, MA,USA; Deerfield, IL,USA; Durham, NC,USA; Parsippany, NJ,USA Full time R1330878

Job description

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to develop, deploy, and validate psychometric instruments that capture the patient experience with their treatment or disease, analyze and interpret outcomes, and translate the information to advance the initiatives of life science companies.

Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions.  We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.

Role & Responsibilities

This Director, Scientific Services role is pivotal within this fast-growing, highly successful team that operates from multiple locations across the US and Europe. We are IQVIA’s global center of excellence for experts in strategic consulting, COAs, psychology, epidemiology, regulatory strategy, statistics and psychometrics, and digital data collection. The demand for PCS scientific capabilities is growing and the team is committed to providing excellence in its core PCS services. It seeks to drive thought leadership and innovation through developing novel strategic offerings, new technology platforms and data.

For this particular role, we are looking for someone who has subject matter expertise in the following areas: preference research, mixed methods approaches, integration between patient-reported and clinical/HEOR data, and selling, designing, and delivering patient-centric science studies in the late-phase/commercial space.

You will join a thriving PCS business with existing client accounts with scope for expansion, and the support of a broad array of IQVIA colleagues with connections to introduce PCS to new clients. You will have sell and deliver responsibility, but our pipeline is strong, so your success will be measured by the ability to successfully partner with other PCS business leaders to convert pipeline opportunities, lead complex projects, coach and professionally develop team members, and contribute to the continuous improvement of the PCS function.

Key responsibilities:

  • Develop and deliver insightful, value-added strategies that address complex client issues in the PCS field
  • Contribute to sales efforts, specifically responding to proposals, to win PCS work
  • Oversee PCS delivery teams who are executing consulting projects
  • Provide direction, advice, and intellectual leadership to clients and delivery teams
  • Lead PCS solution building and thought leadership initiatives
  • Identify opportunities for expansion of PCS consulting service offerings
  • Support the development of the PCS team and global community within IQVIA

Candidates interested in joining our Patient Centered Solutions team as a Director, Scientific Services will need:

  • Strong experience of PCS/Patient Centered Outcomes research projects generating robust data suitable for payers or for publication
  • 8+ years’ experience in pharmaceutical and/or healthcare consulting within a Professional Services business with evidence of career progression
  • Master’s Degree in a relevant discipline (biological sciences, public health, epidemiology, psychology, sociology, health economics or equivalent experience); PhD highly preferred 
  • Track record of serving in sell and deliver roles, fostering client relationships, leadership and people development
  • Ability to engage clients and direct project teams on patient-centered research and the associated methods, in a meaningful manner with depth of content knowledge
  • Well-developed written and verbal communication skills including presentations, chairing meetings, external conference presentations, workshop facilitation, business and report writing
  • An entrepreneurial nature and interest in developing new client offerings and solutions and in building the capability to deliver the same
  • Willingness and ability to travel (up to 25%)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

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