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Training Manager – Commercial Ops Pharma / OTC (R1079955) in St Leonards, Australia at IQVIA™

Date Posted: 5/13/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

  • Are you passionate about Training and eager to help clients derive the best insights from our Pharmaceutical sales data?
  • Do you understand how Pharma and OTC/FMCG companies use market data to incentivise sales reps and set targets, and develop brand and marketing strategies to drive their business?
  • Are you technically savvy and efficient in the use of Business Intelligence tools?
  • Are you interested in playing a central role within our Commercial business and being the face of our company?

The Company

IQVIA is committed to bringing clients the best in creative problem solving, enabling healthcare companies to innovate with confidence, maximize opportunities, and ultimately drive human health forward.The company continues to grow strongly enjoying outstanding employee stability and an excellent reputation within the industry. A great opportunity now exists for a driven and talented Training manager to join our Commercial Operations team.

The Role:

The primary function of this role will be to provide training on IQVIA core offerings and BI systems to a wide range of Pharmaceutical and FMCG clients; as well as ensuring our client-facing professional staff is well versed in all company offerings.

  • Running training sessions with clients on IQVIA’s core data offerings
  • Combining systems/tools training with business use training
  • Ongoing review and optimisation of training and operational manuals
  • Develop and run an internal accreditation program for client-facing professional staff
  • Proactively communicate client feedback on offerings and system functionality with the aim to increase value to clients
  • Collaborate with Account Management, Client Service, Production and Technology teams internally to build expertise and tailor training content accordingly
  • Innovate and implement novel ways to provide training
  • Tailor training depending on roles & level
  • Be the IQVIA ambassador in promoting IQVIA’s capabilities by providing a highly efficient and informative training to clients

The Ideal Candidate:

  • Previous experience working within the FMCG / OTC space is essential
  • At least 5 years of experience in Training or Learning and Development role
  • At least 2 years specialist experience delivering IT/Technical Training programs
  • A background in the pharmaceutical industry and/or using IQVIA data would be highly regarded
  • Excellent written and oral communication skills, with the ability to build strong relationships and advocate for new and emerging skills, tools and platforms
  • A self-motivated approach and comfortable with working in a fast-growing, dynamic and ambiguous environment
  • Excellent presentation skills
  • Have a car and current drivers licenses

For more information on this position or any other positions we have available please contact the Talent Acquisition Team

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1079955