Technical Product Manager (R1044993) in Plymouth Meeting, PA at IQVIA™

Date Posted: 10/21/2018

Job Snapshot

Job Description

Role Summary:

Technology Solutions division of IQVIA develops and markets healthcare-focused enterprise software applications including Master Data Management, CRM, Multi-channel Marketing, Content Management, Social and Compliance solutions.  The Digital Office leads the transformation of the Technology Solutions product portfolio and is developing a micro-intelligence platform bringing a layer of smart services to Technology Solutions’ software offering called “Ada”. Ada’s micro-intelligent services use machine learning, natural language processing and deep learning techniques as appropriate, and relies on a big data layer.

The Ada Technical Product manager is a key role, responsible for guiding the success of Ada and leading the cross-functional team that is responsible for improving it. He/she participates in setting the strategy, roadmap, and owns the feature definition for Ada's machine learning platform.

The Ada team is looking for its technical product manager.

Do you have a passion for building great products? Do you believe in customer-centricity? Do you have strong analytical, interpretative and problem-solving skills? Do you want to work in a positive, can-do environment where collaboration and growth mindset are valued?
Join us!

Our team’s values:

  • We focus on building software that adds value for our customers
  • We believe that the best idea or opinion precedes the title of its author
  • We are respectful of everybody’s “think” time, optimizing meetings and limiting interruptions as much as possible
  • We value attitude over aptitude
  • We value ownership, accountability, openness in collaboration and feedback
  • We test our code before handing it off: unit tests, ML tests, (continuous) integration tests, etc
  • We believe in reusing existing solutions over reinventing the wheel, and automating where possible
  • We seek continuous improvement, individually and as a team

Principal Accountabilities:

  • Designing innovative product features based upon industry requirements for Machine Learning Platform as a service and specific Life Sciences applications
  • Authoring high-quality design and functional specifications within an agile methodology
  • Building and developing detailed requirements and designs that adhere to a broad client base
  • Interacting with customers, services, and sales to understand business needs
  • Interacting with engineering team to drive high quality product feature implementation
  • Conducting market research and competitive analysis
  • Working to ensure that test suite accurately tests defined requirements
  • Preparation of related materials such as training materials and client User Acceptance Test materials, release notes, etc.
  • Providing support to areas of the organization including: QA, Support, Professional Services, Marketing, and Sales
  • Enforcing adherence and encourage continuous improvement of processes


  • Strong leadership skills, including the ability to facilitate cross- functional project team collaboration
  • Technical skills to translate business requirements into clear stories for ML engineers, developers and testers to work from
  • Effective communication, interpersonal and organizational skills
  • Ability to navigate within a fast-paced dynamic environment with high degrees of ambiguity and change, with limited supervision
  • Ability to work in sizable, multi-disciplined, multinational teams in a matrix-type organization

Experience requirements:

  • Bachelor’s degree in Engineering, Science or Computer Software-related domain
  • 3+ years in software product management, Life Sciences software consulting or comparable role
  • 3+ years’ experience with SaaS, cloud-based enterprise software – containerized deployments a plus
  • Experience/expertise in Machine Learning or NLP a plus
  • Background in CRM, MCM, commercial or marketing operations a plus

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.



Job ID: R1044993