Systems Engr Dir (R1101561) in Horsham, PA at IQVIA™

Date Posted: 12/5/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Job Description:

• Maintain network operations for Information managements IQ 2020 group. Responsible for datacenter infrastructure.  This person will be part of the implementation and support for all implementations related to the IQ 2020 Product including SMART.  (~$80 Million in revenue)
• Responsible for release workflows, client resolution deployments and application delivery. For more than 400 IQ Application instances, 30+ support Services and the IQ Ticketing System.
• Provides technical support to users by researching and answering questions; troubleshooting problems; maintaining systems and performing production operational processes.
• Provides answers to internal clients by identifying problems; researching answers; guiding requester through corrective steps using various communication media including but not limited to email, phone and chat.
• Improves client references by writing and maintaining documentation.
• Improves system performance by identifying problems; recommending changes.
• Accomplishes information systems and organization mission by completing related tasks.
• May be required to work off normal business hours to complete tasks that cannot be performed while systems are in use or to meet project deadlines. 

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1101561