Supplier Services Manager (R1098157) in Sofia, Bulgaria at IQVIA™

Date Posted: 10/15/2019

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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.


  • Interacts with high-level supplier contacts to discuss their business needs and develops the appropriate solution.
  • Utilizes existing and potentially new, sales, prescription, and patient data within assigned accounts or territory to achieve assigned supplier contract goal and improve IQVIA offerings
  • Continuously looks for and delivers innovative business solutions through IQVIA products and services to offset traditional panel costs and drive innovation and growth
  • Anticipates clients’ needs and, in collaboration with other functions (e.g. sales, consulting), develops and presents proposed solutions to client's complex business issues.
  • Identifies and leads the pursuit of the targeted new business, contract expansion and new offering opportunities with supplier(s) and partners.
  • Manages strategic projects to expand IQVIA offerings
  • Interfaces with the executive level in existing and prospective supplier(s) and partners to engage decision makers.
  • Leads negotiations in renewing multi-year contract(s) within supplier accounts.
  • Monitors and anticipates changes in the regulatory and market environment that have an impact on IQVIA business and offerings
  • Represents the company to the client and the client to the company. Monitors client satisfaction with contracted deliverables and works with directors within the function to achieve and maintain a high level of customer satisfaction.
  • Effectively manages renewals and information allowances.
  • As required, may participate in contract renewal efforts on large multi-year contracts.
  • May act as adviser on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities.
  • May manage a team of supplier management representatives. 


  • Min 5 years of relevant experience (supplier/customer services, sales, marketing)
  • Proficiency in English
  • Good Microsoft Office skills
  • Knowledge of pharma industry and good understanding of the regulatory environment
  • Strong communication, analytical and problem-solving skills
  • Pragmatic, problem-solving attitude and the ability to work under tight deadlines
  • Innovative mindset, searching for out of the box solutions
  • Good planning, time-management and organizational skills
  • Established network with key stakeholders (Pharma companies, Wholesalers, NGOs) and institutions (payers and policy makers) within the Bulgarian healthcare environment will be an advantage

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1098157


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