Supervisor, Medical Sales (R1080086) in Singapore, SG at IQVIA™

Date Posted: 7/21/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


  • Main contact with the representatives in their projects; support and supervise the representatives from induction to separation.
  • Keep direct superior, Project Manager as well as supporting staff, informed of issues.
  • Responsible for internal and external reporting.
  • Execution of legally necessary controls (drivers licenses, sample stock etc,)
  • Control of expense reports
  • Reinforce the representatives’ motivation, coordinating these with Management and client.
  • Holds regular contact with the customer’s First Line Management and coordinates individual measures for the representatives.
  • Evaluates the representatives, if possible.
  • Conducts trainings, instructions and briefings concerning strategic and operative proceedings.
  • Informs Project Managers and Staff Management about important events and measures.
  • Communicates Culture & Values.
  • Initiates and executes extraordinary salary changes as well as disciplinary procedures, given the positive decision of the responsible Project Manager.
  • Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
  • Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.

Required Knowledge, Skills and Abilities

  • Bachelor’s degree and 3 years’ relevant experience including at least one year’s line management experience of a pharmaceutical or healthcare field team; or equivalent combination of education, training and experience.
  • Relevant knowledge and understanding of local employment law.
  • Strong commercial acumen.
  • Good understanding of Company processes and the ability to identify process improvements.
  • Good understanding and ability to work with financial data.
  • People management, training, recruitment, appraisal, coaching, leadership, motivation, communication skills and techniques.
  • Fluency in relevant software systems and applications, such as MS Office
  • Excellent problem solving, judgment and decision making skills.
  • Strong administrative, organizational and planning skills.
  • Proven track record of delivery against targets.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.
  • May require regular national travel.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1080086