Study Concierge, Virtual Trials - (R1044816) in Research Triangle Park, NC at IQVIA™

Date Posted: 11/10/2018

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


Job Duties:
The virtual trial study concierge will be responsible for the logistics and patient education associated with connected devices, IMP / lab kit management and virtual trial technology for study participation. The study concierge will work to ensure improved patient engagement and retention on all IQVIA virtual trials. Additionally, will perform a variety of other administrative tasks in support of virtual trials studies and in assisting in the execution and the performance of virtual trials studies.

Job Requirements

  • The ideal study concierge will be an experienced research assistant, interested in bringing clinical research directly to patients.  
  • Candidate should have prior experience supporting clinical trials, as well as onboarding patients and caregivers to Study Hub and any project specific connected devices is preferred.
  • Qualified candidates must also be experts in GCP and possess excellent customer service and technical skills.   
  • In-depth knowledge of procedural, protocol and study-specific operating procedures, and other study related activities.
  • Basic knowledge of medical terminology.
  • Competent skill in using MS Windows and Office applications such as Outlook, Excel, and Word.
  • Excellent interpersonal skills.
  • Ability to pay close attention to detail.
§  Ability to establish and maintain effective working relationships with coworkers, managers and clients.
EEO Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1044816