Sr Supplier Services Analyst (R1034593) in Collegeville, PA at IQVIA™

Date Posted: 7/11/2018

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Job Description

Under broad guidance, the Sr Supplier Services Analyst supports the account management and business development teams in executing the data acquisition strategy. Provides high quality and on-time delivery of information solutions to our data supplier partners.  Assignments range in complexity from basic analysis and problem solving to assisting in the development of complex solutions.  Interaction with clients as a trusted advisor imparting a favorable image of IQVIA including advising clients on IQVIA services and providing training on new Supplier Services offerings.

Principal Accountabilities:

Delivers information services for a set of key data supplier customers. Gathers requirements, develops custom reports, fulfills report requests, trains and responds to customer questions under minimal supervision. Performs routine mathematical data analysis to develop customer specific solutions to unique business challenges faced by our data supplier partners. Validates data deliverables.   Ensures that deliverables meet customer specifications including timeliness and quality. Identifies and delivers proactive marketplace insights to customers. Serves as back-up for other analysts. Maintains effective internal and external communications, builds rapport with client base. Proactively develops knowledge of the pharmaceutical marketplace from both traditional (pharma) and non-traditional (supplier) applications of IQVIA data. Self-starter, takes the initiative and leads projects for client base i.e. complex adhoc requests, trainings, data investigations etc...  May require travel to client locations (less than 10%)

Minimum Education, Experience, & Specialized Knowledge Required:

Bachelor’s degree or equivalent (in a quantitative, pharmacy or relevant Business Administration field) and a minimum of four (4) years related experience (business analysis, customer service). Demonstrated problem solving, analytical and customer service skills. Experience with MS Office products (Excel, Word, PowerPoint) required.

Additional Requirements:

Experience working within the healthcare industry is preferred. Experience with business intelligence tools preferred.  Technical proficiency with relational databases as used by IMS or business intelligence tools preferred. Knowledge of current events and developments within the pharmaceutical marketplace, emphasizing issues concerning Retailers, Mail Service, Pharmacy Benefit Managers and Wholesalers.

Job ID: R1034593