Sr Product Sppt Tech Advisor (R1107572) in Bangalore, India at IQVIA™

Date Posted: 1/19/2020

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Management and ownership of Monitoring diagnostic toolset including BlueStripe FactFinder and CA APM. Use of diagnostic toolset to perform problem tier isolation during critical incidents and to isolate performance issues. Evaluation of new technologies in the diagnostic tool space including vendor assessments, running POCs and solution design. Ability to lead monitoring engagements and act as single point of contact for all monitoring queries.
Must be able to work with other monitoring SMEs to implement monitoring solutions.
Ability to architect, implement and own operations for monitoring tools.
Ability to identify, communicate and deliver monitoring requirements for applications and infrastructure.
Experience with tiered monitoring solutions including familiarity with synthetic, real user and tier isolation monitoring concepts.
Experience with development of operational analytics.
Preferable previous exposure to Life Sciences industry and experience with highly regulated environments and compliance requirements.
Other tool experience should cover some of: HP BSM toolset, Service Now, agent based and agent-less monitoring tools such as Orion, Nagios, Splunk.
Ability to understand complex application infrastructures.
Ability to understand and dissect n-tier legacy applications.
Performance engineering experience eg: demonstrable transactional analysis skills and experience with tools such as HTTP analysers or transaction breakdown technologies is a bonus. ITIL and ITSM experience is required. Reg-ex, light scripting and SQL experience. Proactively drive use cases forward with the user community of the tool. Product evangalist internally. Conduct user training sessions on product. Liasion with vendor on supportability, enhancements etc

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1107572


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