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Sr Panel Administrator Assoc (R1068360) in Petaling Jaya, MY at IQVIA™

Date Posted: 4/12/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Role Purpose

  • Defines and implements procedures and processes to monitor and control data collection job flow to ensure on-time product delivery and ensures existing database and system data is accurate and up-to-date.
  • Plans activities; manages budgets; monitors quality, speed and efficiency of data collection processes; initiates calls and follow-up to pharmacies, doctors and panels to gather product specific data, and verifies existing or gathered data


  • Initiates calls to pharmacies using a prepared selling strategy and develops skills to initiate calls to physicians.
  • Promotes pharmacy’s and physician’s participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample design for all assigned panel segments.
  • Initiates follow-up calls with panels to achieve maximum rate of return.
  • Receives and processes all incoming calls from panel, referring non-routine questions to manager.
  • Prepares and mails hardcopy data collection documents to assigned panel.
  • Administers electronic data capture strategies to assigned panel.
  • Educates and motivates data supplier to comply with study guidelines.
  • Investigates, resolves and processes panel incentives within defined guidelines in order to facilitate timely receipt of compensation.
  • May work cross-functionally with coding team to resolve data quality issues.
  • Provides recruiting/interviewing support in completion of special projects/studies.
  • May manage and maintain all supplier-related information.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1068360

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