Sr Dir, Flexible Resourcing (R1080814) in Parsippany, NJ at IQVIA™

Date Posted: 6/20/2019

Job Snapshot

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Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

This role is responsible and accountable for:
• Lead strategic planning, direction and support including full operational and financial account management for assigned Functional Service Provider (FSP) model(s) as well as the management point of contact for the model.
• Oversee and be accountable for complex, global contracts which govern FSP model(s).
• Accountable for effectively collaborating across regional leaders for operational delivery for assigned FSP model(s).
• Serve as key contact for customer expansion and renewal opportunities and initiatives.
• Serve as primary contact with select customer contacts to ensure appropriate communication channels are maintained and reporting schedules adhered to.
• Act as the key relationship manager and escalation point for assigned FSP model(s); recommend courses of action regarding client management issues; implement plan following approval by senior management.
• Support cross-offering coordination where appropriate
• The role is expected to generally divide time:
o Operational Model General Management (30%)
o Model Relationship Management (30%)
o Model Financial Oversight (30%)
o General Business Development Support (10%)

Success in this role will also include demonstration of:
• Ability to deliver expected operational and contractual results.
• Excellent communication and interpersonal skills.
• Creative problem-solving skills.
• Strong influencing and negotiation skills.
• Good matrix team leadership skills.
• Excellent customer service skills.
• Sound judgment and decision-making skills.
• Strong financial analysis skills; preferably thorough understanding of company margins, pricing strategies, and profitability measures.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients. 

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1080814