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Solutions Analyst (R1056139) in Boston, MA at IQVIA™

Date Posted: 1/13/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Summary of Essential Job Functions

  • Work with customers and project management teams to identify key project milestones and implementation timelines
  • Work with customers and project management teams to gather requirements and translate them into technical specifications
  • Build, document and maintain new and existing customer-centric business critical solutions
  • Develop and implement solution validation plans
  • Ensure quality control during implementation and execution of the validation plans
  • Build training materials for the implemented solutions
  • Train customers on the implemented solutions
  • Participate in QA, UAT & production launch support related to various customer engagements 
  • Contribute towards building implementation and integrations best practices and the knowledge base
  • Collaborate with the DrugDev product development team to help improve and expand core platform functionality
  • Provide Tier 2/3 technical support for custom integrations

Competencies

  • Powerful work ethic with a focus on customer satisfaction

Minimum Experience Requirements

  • Bachelor's degree in Computer Science or equivalent, or a minimum of 2 years of relevant experience
  • Experience working with external customers to gather technical requirements
  • Working knowledge of software development processes and methodologies
  • Knowledge of the clinical trial / pharmaceutical domain

Skill Requirements

  • Strong customer facing and presentation skills
  • Process documentation skills
  • Validation documentation and execution skills
  • Technical troubleshooting and documentation skills

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1056139