Records Management Associate 1 (R1108857) in Durham, NC at IQVIA™

Date Posted: 2/11/2020

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health.  A joint venture of IQVIA (formerly QuintilesIMS) and Quest Diagnostics, Q2 Solutions combines the best of each parent organization’s clinical trials laboratory services capabilities to fulfill its mission of treating each sample as if a life depends on it.


Coordinate operations and provide support to the records or imaging center.  Provide reference services to all departments and personnel and distribute incoming information for integration into systems.     


  • Ensure effective security, storage, and retrieval of all proprietary and client information in accordance with established procedures. Includes usage of scanning equipment.
  • Conduct imaging/scanning processes and train imaging/scanning processes
  • Provide reference services to internal clients in accordance to SOPs and by maintaining accurate charge-out systems.
  • Sort and classify coded material for filing.  Create files according to established classification system.
  • Maintain log and enter metadata in database to track status and facilitate accurate retrieval of information.
  • Coordinate workflow through assignment of tasks and establishment of procedures.
  • File maintain and process reports, collections, and validations where applicable.
  • Maintain logs and indexes to provide status of information and assist in the collection of data for preparation of monthly metric reports.
  • Assist in the training of new team members   on departmental procedures.

Required Knowledge, Skills and Abilities

  • Knowledge of word processing, spreadsheets, and database applications.
  • Excellent oral and written communication skills.
  • Strong organization and planning skills.
  • Outstanding client service skills.
  • Excellent interpersonal skills.
  • Ability to handle multiple tasks within defined timelines and significant direction.
  • Ability to work with others.
  • Ability to remain focused with regards to details.
  • Ability to establish and maintain effective working relationships with co-workers, managers and clients

Minimum Required Education and Experience

  • High School Diploma required
  • 2 years of experience in an office environment 

What We Offer

  • Major Medical, Vision, Dental, Disability
  • Annual bonus
  • 401(k) with 100% with immediate vesting
  • Tuition Reimbursement up to $6k annually
  • Generous paid time off and holiday leave
  • Other generous benefits

EEO Minorities/Females/Protected Veterans/Disabled

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1108857