Real World Insights (RWI) Account Director - (1808495) in Great Britain at IQVIA™

Date Posted: 11/14/2018

Job Snapshot

Job Description

At Quintiles we help healthcare and biopharma companies improve their probability of success. We do this by connecting our scientific, therapeutic and analytics expertise with superior delivery. From advisory through operations, Quintiles and its affiliate companies is the world’s largest provider of product development and integrated healthcare services.As one of FORTUNE’s ‘Most Admired Companies’ in 2016, we offer great opportunities for a career in world-leading clinical research. Our global projects, innovative tools and industry leading customers combined with outstanding support from our leadership team and clear career mapping allows you to make a difference in patient health.


IQVIA is a leading integrated information and technology-enabled healthcare service provider worldwide, dedicated to helping its clients improve their clinical, scientific and commercial results. Our talented ~ 50,000 employees are driven, insightful and deliver a better way of doing things so that our clients can continue to deliver true breakthroughs while taking on more complex diseases. Companies seeking to improve real-world patient outcomes through treatment innovations, care provision and access can leverage IQVIA’s broad range of healthcare information, technology and service solutions to drive new insights and approaches. IQVIA provides solutions that span clinical to commercial, bringing customers a unique opportunity to realize the full potential of innovations and advanced healthcare outcomes.

IQVIA Real-World Insights (RWI) teams work with clients to help them collect and use real-world data to generate evidence to meet the needs of regulators, payers, providers and patients. Our approach is unique in the industry and is defining the way companies can develop and apply real-world evidence to provide deeper insight about market dynamics, therapy area changes, outcomes research and other scientific insights. We are collaborative, intellectually curious, entrepreneurial, and constantly looking for opportunities to harness the value of real-world evidence in a constantly evolving industry.

We seek experienced, consultative sales professionals to serve as RWI customer relationship manager and strategic business partner responsible for developing and expanding new business opportunities with customers. Our customers include small to large pharmaceutical and medical device companies. Our primary clients within those customers include Medical Affairs, HEOR, Therapeutic Franchises and Procurement. The Account Director will drive solution development to meet client business issues. Help IQVIA develop and deliver market leading solutions and capabilities. Establish, grow and manage long-term and profitable relationships.


Actively prospect and leverage potential new business opportunities within specified potential new and/or existing accounts

Establish and execute a comprehensive sales plan for each target accounts

Cultivate strong, long-term relationships with key decision-makers within accounts and develop deep knowledge of the customer organization

Gain an understanding of competitive activities, positioning and pricing, which include specific reasons for awards and non-awards

Analyze potential opportunities and develop sales strategies for each customer account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans

Communicate with internal delivery and operational leads to assess overall level of customer satisfaction and progress of projects

Maintain in-depth knowledge of all IQVIA services for appropriate cross-sell opportunities

Work with cross-functional sales and support teams to prepare and lead client interactions and sales presentations.

Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale

Manage and assist in the preparation RFI/RFP responses

Utilize CRM and other sales tracking tools to maintain business development and sales activities and track progress

Communicate all account activity to Senior Sales Leader and/or appropriate individuals through the opportunity tracking systems

Support sales by attending trade shows and industry conferences.

Job Requirements


Must be a superior and successful sales person, have excellent presentation and writing skills, act with a sense of urgency, and be able to work both independently and within a team environment. 

Must have successful experience identifying and closing new business opportunities and developing positive relationships at all levels of client management and within IQVIA sales, consulting and marketing teams.

Must be revenue-driven, knowledgeable, consultative, a problem solver, customer focused, creative, resourceful, fast & flexible, organized, and an effective negotiator.

Must have experience delivering against aggressive sales targets.

Solid understanding of the principles of real world research & evidence and drug development.

Demonstrate ability to work creatively and effectively in a fast-paced environment.

Attention to detail and ability to work simultaneously on multiple priorities.

Ability to influence others both internally and externally.

Strategic business awareness and analytical skills.

Ability to maintain demanding timelines.


Bachelor's degree with 5 years relevant industry experience; or equivalent combination of education, training and experience.

* Quintiles helped develop or commercialize 98 of the Top 100 best-selling products of 2015
* Quintiles has 36,000 employees conducting business in more than 100 countries
* Quintiles was named to FORTUNE’s World’s Most Admired Companies® 2016 list
* Quintiles was named as a 2016 World’s Most Ethical Company® by the Ethisphere Institute

Job ID: 1808495