Project Support Specialist (R1090342) in Frederick, MD at IQVIA™

Date Posted: 8/13/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Frederick, MD
  • Experience:
    Not Specified
  • Date Posted:
    8/13/2019
  • Job ID:
    R1090342

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Summary of Essential Job Functions

  • Advanced content/data entry
    • Digitization of complex paper documents
  • Final Tier of QC
    • Final verification of content/data accuracy prior to submission to regulatory board
  • Project Management Support, including but not limited to:
    • System user access control
    • Manage project activity in task management system
    • Maintain project documentation
    • Prepare and manage regulatory submissions and communications
    • Trial closeout process
    • Communicate and provide clients with appropriate documentation and data
  • Helpdesk support
    • Interact directly with customers to identify problems, replicate them, and troubleshoot for root cause.
    • Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems
  • Client communications
    • Email & status calls
  • Project metrics
    • Assisting project manager with project projections and revenue recognition
  • Project invoicing
    • Generating and approving invoices for services rendered

Supervisory Responsibilities

This position does not have responsibility for managing people



Experience

  • Minimum 3-5 years of professional experience



Skill Requirements

  • Problem solving
  • Excellent communication
  • Self-motivated
  • Attention to detail
  • Team player
  • Ability to multitask
  • Organized
  • Basic knowledge in HTML, MS Office, Google Suite




Education

  • Advanced degree preferred or commensurate experience

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1090342