Product Sppt Tech Advisor 2 - (R1026231) in Bangalore, IN at IQVIA™

Date Posted: 7/12/2018

Job Snapshot

  • Employee Type:
  • Location:
    Bangalore, IN
  • Experience:
    At least 3 year(s)
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
Please see the JD for this position who should have at least 5 years of experience in Orion administration and implementation.
  • Expertise in Solarwinds Orion both SAM and NPM (Implementation and support)
  • Depth technical Knowledge in Solarwinds Orion implementation, upgrade and operations
  • Willingness to work on support
  • Serve in the role of technical subject matter expert, refining existing functional requirements for monitoring and event management tools and participating in the development of an integrated monitoring/event management tooling strategy and architecture.
  • To be responsible for the delivery of assigned projects on the Monitoring Roadmap for the Orion area
  • Should have a good knowledge and understanding of monitoring area
  • To maintain and improve the standards within the Monitoring group and to evangelize good practice.
  • Collaborates with system management and system architects to assess near- and long-term capacity needs. Creates and maintains documentation as it relates to Monitoring configuration, mapping, processes and service records.
  • To assist with improving the standard of technical delivery and competencies within the technical teams.
  • Conducts research on Monitoring products, services, and standards to remain abreast of developments in the various Monitoring industry.
  • Oversees new and existing equipment, hardware, and software upgrades.
  • Interacts and assists in negotiations with vendors, outsourcers, and contractors to secure Monitoring products and services are implemented according to business requirements and enterprise standards.
  • Monitors Systems performance and troubleshoots problem areas as needed.
  • Practices Monitoring System asset management, including maintenance of System component inventory and related documentation.
  • Participates in design documentation of Monitoring related solutions and maintain the same.
  • Plan, engineer and implement robust and cost-effective computing environments, exploiting emerging technologies to provide compelling solutions.
  • Very good communication skills (verbal, written, interpersonal). Should have exposure to US and UK Culture.
  • Should have good presentation, analytical and reporting skills.
  • Personable, nonpolitical and non-confrontational in approach.
  • Committed to process improvements and delivery.
  • Must be able to take directions and responsibilities.
  • Ability to work in a fast paced environment.
  • Team oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate efficiently to help keep all team members informed.
  • Strong knowledge on Orion overall infrastructure.
  • Strong general IT Infrastructure knowledge.

Job Requirements


Bachelor's degree in Information Management or business related fields preferred 3 years business experience; or equivalent combination of education, training and experience


Extensive use of telephone and face-to-face communication requiring accurate perception of speech

Extensive use of keyboard and mouse requiring repetitive motion of fingers and wrists

Regular sitting for extended periods of time


May be required to perform duties outside working hours. This will be managed according to the applicable country legislation.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1026231