Principal - Consulting (R1011551) in Paris, FR at IQVIA™

Date Posted: 8/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Paris, FR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    8/29/2018
  • Job ID:
    R1011551

Job Description

IQVIA™ (www.IQVIA™.com) is the world’s leading company providing information, technology, and services for virtually every type of stakeholder in healthcare. Every day, IQVIA™ innovates on a large scale. We have been the big data company in healthcare before the “Big Data” term was defined. Since 1954 we have been helping healthcare organizations harness commercial and scientific insights and execute on their most strategic initiatives. We develop and operate systems and applications using big data technologies on our private-public hybrid cloud. IQVIA™ stores and computes more than 20 petabytes of complex healthcare data on diseases, treatments, costs and outcomes to enable our clients to run their operations more efficiently. Our big data infrastructure is processing over 50 billion healthcare transactions annually. IQVIA™ employs over 50,000 professionals in over 100 countries to drive results for over 5,000 healthcare clients globally. IQVIA™ is a publicly listed company (NYSE – Q) with estimated revenue close to $7B and a market cap of over $18B.


Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, with a hands-on influence in delivering solutions.  We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.


Role

As a Principal within Commercial Services, you will take on a variety of roles that focus primarily within the following core areas: client/project leadership, business development, and firm/operational leadership roles. The main focus of a principal is to deliver outstanding client service, while building trusted relationships with new and existing clients that enhance the IQVIA solutions. The principal’s success will be measured by the ability to take on larger and more complex projects, while opening up new business relationships to the firm.


As a Principal within Commercial Services, you will work directly with clients to develop business opportunities and deliver local and international projects ensuring that delivery results are at high levels of client satisfaction.


Responsibilities

  • Develop and deliver insightful, value-added strategies that address complex client issues in the following areas:
    • Sales force effectiveness and organisation
    • Marketing strategy
    • Portfolio and investment strategy
    • Patient pathway effectiveness and service design
    • Customer journey and omni-channel approach
  • Create and elevate new business opportunities through the identification of value-added follow-on work and identify new revenue opportunities with existing and new client organisations.
  • Act as principal owner of client engagements, and accountable on sales objectives and margin achievement; ultimate responsibility for client satisfaction, delivering high levels of quality/added value
  • Provide follow-up with clients after project deliverables have been completed to ensure client satisfaction.
  • Allocate direction, advice, and intellectual leadership to clients and delivery teams.
  • Provide high level input and ensure development of client reports and presentations.
  • Ability to deliver all or significant portions of findings to clients.
  • Lead thought leadership and firm building initiatives and provide innovation to the solutions provided and methodologies developed
  • Remain current on industry, clients, and competitive trends and directions in order to anticipate and identify new business challenges and issues with assigned clients.
  • Contribute to the enhanced awareness of Commercial Services in the marketplace and internally, e.g. through speaking engagements, client meetings, and publications.
  • Participate in annual performance review team processes.
  • Mentor, coach, and share subject matter expertise with others to help develop individuals and capabilities delivering world-class solutions for clients.
  • Engage in recruitment and selection of new staff.

Skills & Experience

The successful candidate will have a track record of success across the majority of the following competencies:

  • Business Development - Proven success selling complex strategy and operations engagements to the top Pharma/Life Sciences companies. Actively participate in proposal development and ongoing pre-sales meetings with potential new client organizations. Proven ability to build relationships, identify client pain points, and develop custom solutions
  • Client Relationship Management and Delivery - Principal owner of client engagements to the brand and commercial functions within leading Life Sciences organizations, focused on client satisfaction and outstanding client deliverables. Proven capability to identify new revenue opportunities with existing clients. Develops strong, lasting relationships with clients. Possesses desire to understand and satisfy customers’ needs and exceed expectations whenever possible.
  • Pharmaceutical Commercialization/Launch Experience - Ability to speak in detail with CEOs, COOs, and CMOs about brand, launch and commercial strategy services/solutions, specifically in the life sciences industry segment, in a meaningful manner with depth of content knowledge
  • Industry Trends - Maintains a constant focus on industry, client and competitive trends in the life sciences industry. Applies this knowledge to both active client engagements and business/client development activities.
  • Language Skills – Speaks and writes English at bilingual level
  • Analytical Problem-Solving - Applies an analytical approach to solving problems and reaching logical conclusions. Gathers information from a variety of sources and quickly gains an understanding of it. Works effectively with complicated, conflicting or ambiguous information, and looks beyond the surface of issues to identify their underlying patterns and causes.
  • Clear Oral Communication - Ability to speak clearly and fluently. Demonstrates a logical, structured approach, adapts to the needs of the situation and the nature of the audience; confirms the audience has understood the message. Beyond presenting clearly, this competency is also concerned with ensuring strong two-way communication.
  • Clear Written Communication - Ability to write clearly and succinctly. Adapts style and content; meets demands of the situation and audience. Communicates clearly and effectively uses well-structured, logical arguments and avoids unnecessary technical or complex language.
  • Team Development/Management - Proven skills in identifying, recruiting, mentoring/coaching, and retaining top talent for Commercial Services practice teams. Enables others to perform. Sets a clear direction and delegates fairly and appropriately allowing direct reports the means to achieve their goals. Looks for opportunities to develop individuals by encouraging them to take on greater responsibility and make decisions for themselves.
  • Cooperative Teamwork - Builds supportive relationships within a team, based on trust and respect. Requires listening to others, adapts to other people's different work styles and focuses on shared goals. Willing to challenge others and accepts challenges as a way of getting the best results for the team. Concern with clients inside or outside the organization; internal customers may be other departments or individuals from the same organization. Ability to work with international teams
  • Technological Orientation - Shows comfort and aptitude using technology in order to reach goals more efficiently, and to a higher standard of quality. Can easily use Power Point, Excel, and Access. Welcomes advancements in technology and is willing to understand and implement them (BI, CRM tools…). Uses technology appropriately, and helps others to appreciate and understand the benefits of using technology.
  • Decision-Making - Makes clear, appropriate decisions. Performs with incomplete or ambiguous information, and while under time pressure. Resilience in making unpopular decisions when necessary, and taking responsibility for outcomes and impacts of those decisions.
  • Flexibility - Responds well to change. Positive attitude toward change and a readiness to adapt when presented with new information, new situations or shifting priorities.
  • Innovation - Turns creative ideas into original solutions. Produces new or different approaches in current situations and enables creativity in others. Involved in generating ideas and seeing them through to implementation. Constantly looks for things to do. Self-confident and proactive; generates activity for themselves rather than waiting for instruction. Prepared to take risks if potential benefit in results
  • Planning and organizing - Establishes and prioritizes tasks and objectives in order to manage time and resources appropriately. Sets deadlines based on the time required, and on how each part of the plan affects others. Prepares backup plans in case the situation changes.
  • Strategic Vision - Creates a clear view of the future of the business. Considers the long-term goals of the organization and defines the strategy to achieve this. Takes into account the current environment in which the business operates and anticipates future changes or challenges for the organization.


Job ID: R1011551