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Associate Director, Customer Strategy & Engagement

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Primary Location: Plymouth Meeting, Pennsylvania, United States Additonal Locations: Durham, NC,USA Full time R1276615

Job description

Job Description

Directs pre-sales technical activities for the development and implementation of IQVIA products/applications/solutions.  Role is specifically supporting IQVIA Technologies by developing, managing, and implementing sales strategies, identifying potential customers, and cultivating existing and new regional and global customer relationships.

Set strategy and direction for assigned IQVIA Technologies portfolio globally
Identifies opportunities for future GTM improvements and in-market expansion
Serves as subject matter expert internally working cross-functionally with Marketing, Sales Enablement and Training
Lead and participate in joint business planning globally, regionally and across top clients
Publishes technical articles providing thought leadership

Product Development
Assess regional marketing and competitive landscape in conjunction with client requirements to provide input on prioritization of roadmap investments 
Performance Management
Shares and owns best practices across regions
May assist with product feasibility analysis in support of sales efforts 
Pipeline management and reporting
Provide subject matter expertise for client engagements and responding to RFI/RFP
Pricing Optimization

Bachelor's Degree with 10 years of related experience
Life Science experience
Preferred Experience
5 years Business Development, Customer Success or client facing SaaS experience


IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

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