Skip to main content

Not ready to apply? Join our Global Talent Network.

Job Description


Apply Now
Pasig, Philippines| Philippines Full time R1379992

Job description

Job Description

The Client Service Rep is responsible for providing support to clients of Compliance Services.  The Compliance Services team provide services to the pharmaceutical and med device industries.  Work including Transparency Support and Outsourcing, Grants Management, HCP Screening and Tiering, and HCP Contracting.  

•    HCP Contracting

  • After getting system generated requests, develop contract for HCPs using given templates.
  •  Communicate with the HCP regarding contracts, obtain signatures, answer questions.

•    General

  •  Effectively communicates requests for required information (e.g., missing information, clarification of information, documentation)
  • Provide updates to team management on status of work, and issues addressed.
  • Ensure work delivered is of good quality.
  • Adherence to various policies (i.e. confidentiality, sensitive communication, intellectual property)

Competency Requirements

  •  Proficiency in MS-Office, Word, Excel, and Outlook
  •  Comfortable using various technologies to perform work.
  • Good organizational skills and ability to meet deadlines working within a time sensitive environment
  •  Ability to multi-task and prioritize
  • Superior customer service
  • Excellent communication and interpersonal skills, with the ability to build strong relationships internally and work within a team environmen
  •  Background in Pharmaceutical compliance desirable, but not mandatory
  • Bachelor’s degree or equivalent 
  • Contracts Management experience is a plus
  • 5 years or more related work experience
  • Amenable to work in Ortigas/Mckinle (Hybrid)
  • Willing to work in Night Shift

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

Apply Now


Learn About How We Work

Similar Jobs

See More Jobs

Join our Global Talent Network

Let’s stay connected. Join our Global Talent Network to receive alerts when new opportunities become available that match your career ambitions.

Join our network

Fortune World's Most Admired Company 2022
AI Breakthrough Award 2023
HTDA 2022
Brandon Hall Group
Leadership Silver
Brandon Hall Group
ABA23 Bronze Winner
IDC MarketScape
Pharma Voice 100
HBA - Health Businesswomen's Association
Universum China Emblem 2023
LinkedIn UK top companies
Oxford Internship Office Partner 2022
ADCM Award
Bronze - 2021 Stevie Winner - American Business Awards
Flex Jobs 2021 Top 100 Remote Work Company to Watch
Forbes America best management consulting firms
CRO Leadership Award 2020