Operations Specialist 1 - (R1025382) in Research Triangle Park, NC at IQVIA™

Date Posted: 7/16/2018

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


This is a varied role as part of a motivated, well-trained team. It is also a highly important role within IQVIA, as it is essential to our core aim of patient safety – creating reports that directly drive medical decision-making. It is also an unusual non-clinical role as some projects may put you in direct contact with patients, the very people we are working to help.
This role is also a route into the pharmaceutical industry for those who don’t necessarily have a science or medical background. However, due to the nature of the team and the work they do, you would have all the benefits of joining in an industry-recognized best-practice environment. To ensure you contribute to the business, you will also have the training and development to plan and progress your career in the direction you choose.
You will have a range of responsibilities, and these will include: 
  • Receiving, reviewing and processing all reports from various sources (including patient interviews)
  • Summarizing these reports based on information identified as vital to the project
  • Concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries, performing quality control, and ensuring reports are sent to the customer within deadlines
  • Following up with the patient on topics including symptoms and medication to help identify if this is related to the drug program
  • Collaborating with other functional groups within Lifecycle Safety and to ensure deliverables are met
  • Communicating with sponsors when required 
To fit in to this role you will need a willingness to learn new, relevant skills across Lifecycle Safety. You will also have a good knowledge of medical terminology, with good attention to detail. As the role is so critical to patient safety, accuracy and organizational skills are essential. You should be a good communicator and willing to help less experienced team members.

Job Requirements

You should have:
  • A High School Diploma with five years’ relevant work experience or a Bachelor’s Degree in a scientific or healthcare discipline with two years’ experience
  • Alternatively, you should have an equivalent combination of education, training and experience
  • Although a medical background is not necessary, a life sciences background is beneficial 
If you want to make an impact in the global research market, where we are working to make a real difference in patient health, we ask you to apply now and join our team
Connect to great opportunity™
IQVIA is a strong advocate of diversity and inclusion in the workplace.  We believe that a work environment that embraces diversity will give us a competitive advantage in the global marketplace and enhance our success.  We believe that an inclusive and respectful workplace culture fosters a sense of belonging among our employees, builds a stronger team, and allows individual employees the opportunity to maximize their personal potential.EEO Minorities/Females/Protected Veterans/Disabled

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Job ID: R1025382