Nurse Program Coordinator (R1093070) in St Leonards, Australia at IQVIA™

Date Posted: 10/18/2019

Job Snapshot

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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Nurse Program Coordinator  

  • Coordination and administration of patient support programs
  • Permanent, full time role
  • St Leonards office location (above the station)
  • An administration role where you can really make a difference to patients lives! 

Ascott Sales Integration is a Sydney based company whose core service offering is to provide contract human resource solutions to a wide variety of clients in the healthcare sector. Ascott is now part of IQVIA, a leading provider of human science data and patient services.

You will be an integral part of the team and will be responsible for providing administrative support for our patient support programs. You will preferably have experience in an administrative role, have a high attention to detail and be able to manage your time effectively.

Your new role will include the following duties:

  • Program administration/coordination including nurse appointments and liaison with patients 
  • Adverse Event reporting management, quality checks, nurse report follow up and ongoing update training
  • Building and maintaining relationships with internal and external staff to ensure smooth and efficient running of the programs
  • Ongoing liaison with line manager and other team members to ensure quality control, general direction and effectiveness of activities
  • Corresponding and regular follow-up with patients and Health Care Professionals to ensure satisfaction and quality program delivery
  • Provide excellent customer service
  • Provide high quality data entry, database management and general administration

To be successful in this role you will need:

  • Previous administration experience 
  • Excellent attention to detail
  • Ability to work under pressure and to meet deadlines
  • Experience working with patients and healthcare professionals would be an advantage but is not a requisite for the role
  • Strong computer skills and proficiency in MS Office
  • Excellent communication skills including a commitment to meeting or exceeding customer expectations
  • A positive and proactive attitude

On offer is the opportunity to be challenged and developed in your role, be recognised and rewarded for your contributions and enjoy and celebrate our successes.  A competitive salary, commensurate with experience, will be offered to the successful candidate.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1093070