MS Clinical Educator WA (R1119876) in Perth, Australia at IQVIA™

Date Posted: 3/24/2020

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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

To manage the platform and engagement with patients and the healthcare professionals' teams (specialists, general physicians and nurses) through education, training and ongoing support programs.

  • Lead the launch of the platform and 3 month onboarding program to top 40 clinics in Australia
  • Provide operational support for users engaging with our digital platform for the program;
  • Maintain and monitor designated client management software;
  • Develops and maintains a collaborative working relationship with all physicians and the health care team members involved;
  • Support patients through telephone-based interventions and/ or in-field visits;
  • Anticipate and address HCP needs and create an awareness and demand for educator services; collaborate with stakeholders to continue to build opportunities within client accounts;
  • Work in cooperation with sales and operations teams to improve patient outcomes utilising approved marketing and educational materials;
  • Maintains professional knowledge by affiliating with professional and technical organizations, and by participating in applicable continuing education programs, conferences, seminars and workshops;
  • Ensure all activities are conducted in a manner that is compliant with all client and industry-mandated quality standards and rules and regulations especially in the area of Adverse Event Management;
  • Assists in the development and implementation of policies, procedures, and standards which affect the quality standards of the program;
  • Travel  to top 40 centres in Australia to prepare clinics for the launch and educate
  • Educate clinicians (HCPs& nurses) on the patient onboarding requirements
  • Perform other duties as assigned
  • Complies with the principles guidelines and Medicines Australia Code of Conduct
  • Working closely  with field force teams and relevant internal personnel


  • Be appropriately registered with AHPRA;
  • 5 or more years working in a professional nursing setting


  • Be passionate about patient care and achieving high quality clinical outcomes;
  • Experience in telephone-based patient support;
  • Experienced with databases and IT systems;
  • In depth experience with Microsoft Office Suite (Word, Excel, Powerpoint & Outlook)


  • A problem solver, self-driven, results-oriented with a positive outlook;
  • Highly developed interpersonal skills;
  • Empathic communicator, able to see things from the other person's point of view;
  • Be highly accountable and demonstrate a strong, supportive and engaging style;
  • Be able to work independently and within a team environment

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1119876


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