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Specialist, Resource Management/PCS

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Primary Location: Mexico City, Mexico Full time R1264071

Job description

Role: Specialist, Resource Management


We are seeking to hire a Resource Specialist for our Patient Centered Solutions (PCS) team which leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients – mostly life science/pharmaceutical companies – through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research.

The role-holder will need to be a committed individual, who combines high emotional intelligence and excellent communication skills. They will thrive in a fast-paced environment, be comfortable managing conflicting priorities and have the ability to influence a team of senior stakeholders. The environment is dynamic and ever-changing, moving at the pace of our clients’ needs and the Resource Specialist will be expected to understand the sense of urgency that is synonymous with the business. The pressure is high to resolve resourcing demands quickly, find creative solutions, and make autonomous decisions.  

Key Accountabilities:

We are looking for an individual who can:

  • Maintain resource management data integrity in the time management/CRM system that supports resource and project management decisions.
  • Build reports/dashboards to provide teams with improved insights for resource allocations, compliance, utilization, and metrics.
  • Attend/participate in staffing and team calls.
  • Collaborate effectively with global resource management colleagues to deploy staff for delivery team members in a manner that optimizes overall productivity while supporting their individual development objectives.
  • Engage with the principals and other senior leaders to understand, plan for, and ultimately meet the resourcing demands of their pipeline using various reports and tools.
  • Monitor and communicate current and near-term delivery capacity.
  • Flag resourcing capability gaps to the Resource Management team as an input to hiring.
  • Identify and resource all teams within the PCS group to client projects, business development opportunities, thought leadership and internal initiatives in a fast-paced environment. 

Education, Skills, Experience, & Specialized Knowledge:

  • Bachelor’s degree or equivalent.
  • Proven problem-solving skills with strong attention to detail.
  • A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
  • Strong written and verbal communication skills.
  • Ability to build strong business relationships and influence with key stakeholders at all levels within the business.
  • Ability to demonstrate determination, diplomacy, and resilience.
  • Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
  • Prior experience in a resource management environment and a professional services environment is a plus.
  • Proficient in Microsoft Office applications.
  • Experience with Smartsheet and PSA (Professional Services Automation) is a plus.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity, and intellectual courage every step of the way. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

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