Manager, Clinical Operations - (1807422) in Bratislava at IQVIA™

Date Posted: 7/21/2018

Job Snapshot

Job Description

At Quintiles we help healthcare and biopharma companies improve their probability of success. We do this by connecting our scientific, therapeutic and analytics expertise with superior delivery. From advisory through operations, Quintiles and its affiliate companies is the world’s largest provider of product development and integrated healthcare services.As one of FORTUNE’s ‘Most Admired Companies’ in 2016, we offer great opportunities for a career in world-leading clinical research. Our global projects, innovative tools and industry leading customers combined with outstanding support from our leadership team and clear career mapping allows you to make a difference in patient health.

PURPOSE

Manage the human, material, system and fiscal resources to provide clinical monitoring services within a designated office, country or region. Ensure that clinical staff (CTAs, CRAs and/or CRSs) gains the necessary skills to perform their respective job responsibilities.

 

RESPONSIBILITIES

Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

Participate in the selection and onboarding process for new clinical staff by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.

Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.

Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies that are appropriate to their experience and training.

Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.

Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.

Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.

May fill in as a CRA or CRS for a defined project or to assist with milestone achievement on a temporary basis.

May participate in clinical operations quality or process initiatives.



Job Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Advanced knowledge and ability to apply GCP/ICH and applicable regulatory guidelines

Strong leadership skills

Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint

Strong written and verbal communication skills including good command of English

Excellent organizational and problem solving skills

Effective time management skills and ability to manage competing priorities

Ability to establish and maintain effective working relationships with coworkers, managers and clients

PHYSICAL REQUIREMENTS

Extensive use of telephone and face-to-face communication requiring accurate perception of speech

Extensive use of keyboard requiring repetitive motion of fingers

Regular sitting for extended periods of time

Regular travel, approximately 30% of work week



* Quintiles helped develop or commercialize 98 of the Top 100 best-selling products of 2015
* Quintiles has 36,000 employees conducting business in more than 100 countries
* Quintiles was named to FORTUNEâs Worldâs Most Admired Companies® 2016 list
* Quintiles was named as a 2016 Worldâs Most Ethical Company® by the Ethisphere Institute

Job ID: 1807422